The Advisor was so nice, they even prayed with my mom, which was a blessing. I'm so thankful to have had someone to guide my family through this difficult transition.
1895 Phoenix Blvd Ste 100Atlanta, GA 30349
From Business: Welcome to ResCare HomeCare of College Park, Georgia. We’re proud to serve our community with quality, compassionate home care for seniors. We offer a full range …
2296 Henderson Mill Rd NE Ste 202Atlanta, GA 30345
From Business: Welcome to ResCare HomeCare of DeKalb County, Georgia. We’re proud to serve our community with quality, compassionate home care for seniors. We offer a full range…
The management supports the staff in the field in a way that I haven't experienced in years. They hire the most qualified and experienced staff to help your loved ones back to the road to recovery with love and compassion, and that is something money can't buy!
Please avoid this facility if you can. My father-in-law was placed here by my mother-in-law and has passed away since. On more than one occasion while picking him up we found there was no medication, unsanitary conditions in the room, and since he was incontinent we found caked on feces that took us a while to get cleaned off. When we asked about his sugar levels because of his diabetes we were told that according to his file he is not diabetic so we do not check. Although there is some nice staff, complaints to management in regard to the above mentioned are ignored. There is a reason why they are cheap.
I highly recommend it. For the price, I was very impressed with how modern and clean the facilities were. The surroundings are beautiful and serene and I felt very comfortable there on my visits. The staff is skilled, empathetic, and caring. We were grateful that we found Sassy Seniors when issues arose at the previous care facility.
Brighton Gardens memory care neighborhood was a horrible experience for my mother. Often times we would go visit and no one knew where she was, yet we'd find residents in her room., many times asleep in her room. Once we all looked for my mom, we'd find her asleep in another resident's room. At BG, my mom slept for most of the day, and then BG seemed annoyed that she was awake at night. The structure, support, and environment promised just was not provided. One resident was physically aggressive and several were verbally abusive. When we would be visiting my mother listening to music, residents would just come in my mom's room and make themselves at home. One lady hit staff trying to ask her to leave. Residents would take other residents' food, drink, and silverware, and it was if staff most often did not notice it. I watched a lady take her cane to the aggressive resident because he grabbed her. Most residents had learned to yell when he grabbed them so staff would intervene. Simple things like taking my mom to the bathroom, cutting up her food, etc. just did not happen too many times. On top of not doing what BG promised, it was way too expensive. Yet, the worst part was how it made my mom anxious and unhappy. I would not give even one star, but I had to do so in order to post this.