DON'T USE UPS!!!. I ordered some merchandise and used my PO Box number. At that point i din't know who the shipping company was going to be. Because i live in the woods Ups can't get to my house. Ups accepted a package for me knowing that there was a problem with address. Ups doesn't have the ability to delver to the post office like FedEx does. Its unethical for Ups to pick up packages knowing there is a problem with the address without bringing it to the attention of the shipper before or after they accept packages. To compound the problem Ups decided on their own to use a residential address for me without confirming it was a good address. If Ups had held the package for me at the local station there would have been no problem. When i called Ups to find out what happen to my package the call was answered by someone outside the United States who could not transfer my call to a Ups agent in USA. Your constitutional rights are not protected outside the USA. No matter how many times i called the Ups toll free number the call was alway answered by someone outside the USA. The results where even worse when i called the local station. The supervisor i talked to told my it was my fault for using a PO Box. If it been my choice It wouldn't have been Ups needless to say i had some choice words for her.It doesn't seem like a good business model to deliver packages to the wrong address when you could potential have to pay out a lot in claims. Too bad Ups is no longer interested in providing adequate customer service. People who are receiving packages are usually the ones paying for the shipping to begin with. If your also tried of getting bad service from Ups then tell the merchants you use that you don't want them to ship your package with Ups!!! As consumers we have the power and right to choose!!!Don't worry there is an alternative...FedEx uses Walgreen now for drop off and package pick-up....Which gives them a much wider range of locations than even Ups
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An amazing top of the line service. Professional staff that has showed me great packages to meet my monthly needs.
Their team managed to scratch every single piece of my living room set, bedrooms set, and barstools. They scratched walls in both my old apartment and new. Scratched floors at both apartments, and knocked small holes in walls at BOTH apartments. I asked them how the insurance works and they tried to take pictures and only took 5 pictures. Mind you that there was at least a dozen pieces scratched and half a dozen scratches and holes to the inside of the apartments. Management team has given us the run around saying "someone will contact you." $300 insurance is not enough, get the full insurance they did close to if not more than $1000 in damages.
What started out as a great experience, ended up bad. The movers were awesome, but accidentally busted a window in our front door. When dealing with corporate, we got the run around big time. They never ended up repairing the window pane, we had to take care of it.
This place SUCKS! Obviously, they hire complete idiots who cannot manage to move a package from here to there. When you call to complain, all they can say is "sorry." Yep- they are SORRY!
HORRIBLE HORRIBLE SERVICEThis has to be the absolute worst decision I have ever made to hire this company. They called me at 11:14 am said we are running a few minutes behind and they ended up showing up 1 hour 16 minutes late. They rolled up in a Uhaul which was disheartening since on there site it appears they have there own trucks. They sent 4 guys and a rented truck to move my 3 1/2 bedroom house. I had everything packed and moved to the front door to make things much easier on them. It took all 4 guys and there supervisor for total of 5 guys to move fridge from kitchen over to the uhaul, and then it took them 44 minutes to drive 8 miles back. Once they get the stuff loaded, it has already been a few hours just to load the truck. During the whole time I was also helping them move all the boxes and everything to help make this much quicker and easier for everyone at the same time. They ended up scratching my stainless steel washing machine and also the hard wood floors are all scratched up in my new house which I haven't lived in for more then few hours before they arrived. I tried to talk to them about this and figure what they were planning on doing about the damage and they said nothing that it happens sometimes when people move things around. would I recommend them? NO I WILL NOT EVER . I paid 720 dollars for them, to do very little. they were going so slow that I had them move the stuff over and place everything into my new garage so that I can move it later and not have to pay them another 4 hours to move boxes. they are very slow, unmotivated, non caring, PLEASE DO NOT EVER USE THIS COMPANY. VERY HORRIBLE SERVICE, VERY HORRIBLE CUSTOMER SERVICE.
Jason was great. He dropped what he was doing and rased from Atlanta Ga to Tampa FL. Arrived 6 hours later and brought it to Greenville SC. Nothing was broken. Everything was completely professional. Thank you ACT
Although new to the game, the drivers and managers have over 40 years experience in the logistics business and are well manared,courteousetc..most they're always on time.
This is the worst place ever. I sent some items overseas like 3 months ago. Since now my family havent gotten the items that I sent. Dont trust these people. They are not professionals. Beside everytime that I call they dont know anything about my items, they say that they will return my call back with an answer and nothing happens yet.If could rate as a zero stars, I will do it! they just steal my moneyBetter use local mail to send your stuffs to latin american.
This company will under pay you (if they pay you anything at all) and will leave you (the driver) to deal with all the citations you will pick up from driving their under maintained, unregistered, uninsured trucks the still owe me over $5000.00 in pay and $2700.00 in citations that belong to the company any good reviews of this company were written by the owner: Palm Shaikh or his family LIARS!!!, Fraud-sters, Cheats, vile scum of a company...