I looked for a television armoire literally for years that had pocket doors and ample space for dvd's, music etc. I went into the Dump very cautious after reading reviews and was not shy about informing associates of that fact. And yes, I READ EVERYTHING! I walked by a beautiful Philippe Langdon piece afraid to look at the sticker as I knew this was at least a $5,000-$6,000 piece. After saying a quick prayer (lol) I checked the price and it was on clearance. I couldn't believe it. Not a scratch on it! After checking around the ATL area and speaking with high end furniture stores here, the cheapest that I found the piece was $4800. When I told the owner the DUMP had it for $2100, he said " Ma'am , don't walk, don't run, fly back to that store!"Needless to say, I took his advice and the GORGEOUS piece that took 3 huge men and my hubby to carry in, sits in my living area now. EVERYONE compliments the piece (90100-62 English and French Walnut Entertainment Center on Philippe Langdon site) and attempt to buy the almost 8 ft beauty off my hands which will never happen.:) Therefore, I guess it depends on who you deal with and what you are looking for. My experience was seamless thank God!
Horrible experience. We purchased a clearanced credenza (sideboard) that was in great condition. They could not load it for our takeaway at the time so my husband arranged to pick up a couple of hours later. At pickup he found that the store employees had dropped the piece and crushed a corner. He reported it and they said they would NOT repair it and would only give an extra credit of $75. No one had an idea of cost to repair at the time and we told them we would check and get back if a problem. Next day found the cost to repair was $125. Customer Service mgr said she wouldn't pay since they could repair. We said that sales told us they wouldn't repair. We would have been fine for the repair. Instead we are out the extra $50 FOR THE DAMAGE THEY CAUSED! Just makes me very angry I feel you can't trust them. If you can't carry it out yourself then you can't be sure your item will be in one piece.
Great place to shop for quality furniture! After reading a few reviews-we were a little relunctant to drive the 90 miles to the DUMP. However, we had an excellent experience. Plenty of sales staff available to direct you to your desired purchase, not pushy, just helpful. After trying out 100 leather recliners - we found an excellent buy on a rocker recliner - I had to ask the sales person if the price was correct! When he said it was, we bought 2 ! Loading was a 15" process - friendly loading staff and made sure we were ready to go. We will be back shopping for a leather couch later in the year - they also had excellent selection and pricing on these item.
This was a fanominal experience. Sales were great, and Ben and Pierre were amazing delivery guys. They layer a pad in my front door , put booths on and we're in and out in about 10 min. I will definitely be using the dump again when my basement is completed in a couple of weeks.
Another Atlanta favorite, however the service sucked. We passed by at least 6 people and none offered to help us. We saw pieces we were interested in but they were too expensive and could not warranty paying that much when we just about had to serve ourselves.
Great job from beginning to end. The delivery team got to my house before I did, so they started assembling the dining chairs while they waited for me to arrive. Very professional, fast, and courteous. Only downside is the cost of delivery being $150.
A great bedroom set at a fraction of the cost! Open the drawers and smell the cedar! And salesperson Bob is the greatest!