Byrd Memorial Co Inc
219 Commercial St, Atchison, KS 66002
Fax Number: (913) 367-6155
Phone: (913) 367-6155
TollFree: (888) 830-7625
No coupons available
Told us they would have drawings made up in about 4 to 6 weeks, that never happened. Whenever my family member called to ask about how the stone was coming along, the woman who answers the phone is rude and annoyed by the call, and just says "We have more jobs than just yours to make, we are very busy." It has been almost 4 months without a notification from them. Horrible customer service!!! Just because there are not very many monument companies around, doesn't mean they need to be so rude, and dishonest about when the Headstones are going to be ready.
My experience with Paul was a terrible one. He couldn't do any of the custom artwork that I requested of him. He kept showing me artwork that he supposedly did and it looked terrible! He's not an artist at all and just because he has 40 years of knowing how to use a sandblaster it doesn't mean he is any sort of great memorialist. His prices were way more than Van Vickle and Walter Cronkite, just because he's the only one right here in Atchison doesn't mean your the best or that you can get away with trying to gouge people. He talked bad about his competitors including the local mortuary that I went through. He seems very unethical...I have family that used his company a long time ago so I thought I'd give him a chance but it's definitely not being run like it was in the old days.