Any positive reviews for this restaurant must have been written by the owners, family and friends, NOT by customers. I have had pizza in several locations in Italy, in most of the major cities of the United States, AND my grandmother from Rome, Italy started the very first pizzeria in Ashtabula County in the late 1940's. My point, I have a broad experience and appreciation of the many varieties of "great" pizza. I ordered take out. Normally I would look at the food before leaving any take out restaurant but did not on this occasion. When I arrived back at my home and opened the box my honest reaction was "WTF" is this ?!?! A ridiculously small amount of toppings, so little sauce that it looked as if the dough had been tinted with red water color paint. And now for the real disappointment... I literally could not taste the cheese or the sauce. And since this restaurant had defied the industry standard of having enough toppings so that you could taste them in EACH BITE, (there were approximately two pieces of toppings per SLICE) a generic "Pillsbury" dough mix crust flavor was all I could taste. I am serious when I say that a garden variety frozen pizza (which I have not had since college) would be better. Now, all this was bad enough, but wait, my experience got worse. I immediately called the restaurant back, but it was now closed. I called the next day, spoke with the phone order person (Manager was not in or more likely not taking calls) and asked Manager to call me. No call that day. Called next day. Person said Manager was busy. I told the order taker about my experience. He apologized and said he would have Manager call back and arrange to refund my purchase or take my name for a future second chance replacement pizza. Manager called back an hour later. I asked if the order taker had told him my comments. He replied, "He told me you said it was the worst pizza you ever had". Yes. And? "You are entitled to your opinion". When I asked if he would simply refund my purchase he said, "No way." and then hung up. No learning. No attempt to explore how to make this transaction "right" for the Customer. Dear Reader, I cannot recommend a good frozen pizza to you,, but please try one of those first before wasting $17 and your gas on what this restaurant calls pizza. Other Bridge Street proprietors, do not send you guests to this place and thereby cast doubt on your own reputation.