Terrible service. Very slow, very unhelpful. Cars are dirty and the drivers are even dirtier. Tried twice to see if the first time was a mistake, second time was even worse. No way I'd ever use this service again.
I live in Flatwoods and needed to get my son to School and called Safeway Taxi which is located in Flatwoods and the person that answered first hung up on me so I called back and she informed me that since they are in Ashland it would cost me $14 to take him 1 1/2 miles if that. So I called Ashland Taxi which is located in Ashland and he said it'd be $12 for the ride and offered me a cheaper route which was to call my local taxi service (being Safeway Taxi) when i told him their response he offered to even lower his own price to $10 and would do his best to get to us as quickly as possible. I was truly disappointed in Safeway Taxi and will no longer use their services... And. I am very pleased with Ashland Taxi..
Yesterday I worked 8am to 12am 16 hours, called them at 12, I was told he was in Huntington it would be a bit, but as soon as he got in Ashland he'd call me back and would come pick me up, so 2am two hours later I called back, he told me he was in Ironton at the rail he was taking them to Ashland plaza and would be right to pick me up. An hour later at 3am, I called back said he just made it to Ashland he was stuck behind a wreck, at 3:34 he called me said he was by kings daughters with a flat tire nail in tire, I asked if they had another taxi running and went to explain how long I've been waiting, he hangs up on me, so I called back, he immediately began yelling at me about how bad his day has been and now he's stuck with flat tire and he doesn't know what to do cause he's not a mechanic, asks me to bare with me and he'd be there as soon as he can, I said ok hung up and called Safeway, explained my situation, he managed to pick me up quickly and I was climbing in bed at 4:06. Good thing I had to get right back up and head back to work taking care of people with developmental disabilities very stressful, wish I didn't have to give this taxi any stars.