I recently purchased my daughters prom dress here... The staff was amazing and very helpful... This is her senior year so since I cant do more dress shopping I will highly recommend to other friends that we know.... thank you
500 Winchester AveAshland, KY 41101
From Business: JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style…
Me & my friends came in & had an awful experience. They had a sale & I understand they were busy but all of the girls working were rude, & acted like they did not have time for us. I asked for a specific dress & they claimed it would be too big on me, & wouldn't even let me try it on, or try to find one similar in my size. No one would help us pull dresses, they only helped the people they knew. I don't think I'll ever be coming back, I'll continue to go to Wilma's where they are a lot nicer, & have better hospitality.
I would not recommend! horrible service and a VERY RUDE owner! I got my prom dress there, and will never make that mistake again! it was completely falling apart, everything was falling off of it, and one of the girls told me to carry around nail glue TP PROM to glue my diamonds back on... they worked on it for months and three weeks before refused to let me see my dress.. one of the girls even wrote a note to the seamstress saying i wanted to see my dress on Tuesday at 3:30 and when i got there her or my dress was no where to be found. not happy with this experience AT ALL!!!!! I will never shop there ever again.. they wouldn't give me a discount or anything!! i really don't know how they are still in business! Their prices are to high and they're very rude and take their time on everything. Waste of time and money.