I was in a hurry to purchase a new vehicle and found a 2008 Subaru Forester that I liked at Mountain City Motors. My mechanic was unable to check the car over that week, so I trusted that the owners of Mountain City were decent human beings, and knowing that I was in a bind needing reliable transportation to get my kid to school, wouldn't sell me a problem car. I test drove the Subaru with the owner and he claimed that there were no problems with the car other than a timing belt needing to be replaced. He said he'd have the oil changed and set up an appointment to have the timing belt changed at a good price for me at Coxe Auto (Coxe Auto even left a nut off of my timing belt). Clearly, these two businesses are in cahoots with one another. Driving the car off the lot to my home, I smelt burning oil. Assuming it was from the oil change earlier that day I ignored it. Dumb move on my part. Finally got it in to my mechanic and the whole underside of the motor is COVERED in oil, caused by a blown head gasket. There's no way that driving it off of the lot blew the head gasket so clearly both Mountain City Motors AND Coxe Auto knew about it. The problem with North Carolina is that there are no lemon laws protecting used car buyers so i'm stuck with a $2500 shop bill and Mountain City Motors is still able to sell used cars to people who don't have the resources to have these cars checked out. PLEASE DO NOT BUY A CAR FROM THIS PLACE UNLESS YOU HAVE A MECHANIC THAT CAN CHECK IT OUT FOR YOU. DO NOT LET THEM TAKE IT TO COXE AUTO TO HAVE IT "CHECKED OUT BY THEIR MECHANIC". This is a soulless company ran by soulless human beings - out to make a profit at the expense of their trusting customers.
my wife and i came on a Saturday and the sign said open but no one was around. I gave the man a call and discussed which car i was interested in. we never discussed a price or anything but all he asked about was weather or not i had cash on me. he was very short on the phone and very rude.he said he would get dressed and come over and hung up on me. that was only after i told him i had cash. the gentleman apparently lives right next door and came out of his house cigarette in mouth. and walked right past us, no greeting not a hello or good morning or thanks for stopping by to look at my cars. he came back around and handed me the key and walked away. he didnt stop to offer any insight on the car i was interested in not one word. he literally showed zero interest in helping us.So i looked at it for a few minutes and by this time he was back. i asked a few questions and asked about the price. when i told him my offer he scoffed. rolled his eyes and said "i shoulda asked what money you had before you wasted my fucking time" as he walked away i said thank you for showing me the car and helping us. which he did neither of. he continued cussing as he was walking away towards the building. now i understand that someones offer may not be to your liking but as a professional you can say no thanks. cussing and throwing a fit left both my fiance and i in total shock.This was one of the most unpleasant transactions i have ever been apart of. period. i would steer clear of this place.
I had a great experience at Leonard's Auto Mart. I purchased a 4Runner and it is a great vehicle. The customer service was exceptional and I left happy. The family atmosphere hit home with me and I highly recommend this place of business!!!
Great experience at Leonard's. Lynn great guy would highly recommend you stopping by and you won't be dissapointed made me feel great about the whole buying experience again.
Stopped by your Carlot today and saw some very nice toyotas. You didn't have what I was looking for but the service was great. Even offered to keep a look out for the vehicle I'm looking for. I would highly recommend Leonard's Auto Mart
I have been doing business with Leonards Auto Mart for 30+ years and have always had a great experience. My family has purchased four quality vehicles from them at affordable prices. Two of our purchases were not available on their lot; however, they went to the extra effort of finding them for us. I would highly recommend Leoanards Auto Mart to anyone looking for a quality used vehicle at an affordable price.A customer for life. Bill Harris
As a longtime customer of Leonard’s Auto Mart I finally decided to write a review of what I consider to be the best auto dealership in WNC. Over the past 7 years I have purchased a total of 5 vehicles for personal use and for business use from Leonard’s. On each transaction, my experience as a buyer was exceptional. Leonard’s always catered my purchase to my individual needs and my business needs. As a family owned business, they have shown the flexibility I need in my purchases. I have always felt they knew me as an individual and that making me happy as a buyer was important to them. Buying a used car can so often be an unpleasant event but Leonard’s makes it easy. The cars I have purchased from them have been quality vehicles and the deals I have made with them have all been of good value. If you are looking for a vehicle make the drive to Smokey Park Highway and check out Leonard’s Auto Mart. They are not at all your typical used car dealership.
They won't warranty their machines that they sell. I bought 2, four wheelers and took one back for missing and I only had the machine for 2 and a half hours and I asked them what they do if the machine don't work properly after I just get it home and they said they don't give any warranty. So My opinion is if you aren't selling something you can't stand by. Then ya don't need to be selling it. So my friends if ya want to save time and money don't even waste your time dealing with these people. Very unprofessional, from my experience they probably won't be in business long. Its really a joke. Save yourself some heart ache and go some where else. I would have been better off flushing the money I spent there down the toilet. Never ever again will I do business there. And no one that I know will.
ABSOLUTELY HORRIBLE! THE WORST OF THE WORST. PLEASE RECONSIDER IF YOU STOP HERE TO LOOK AT ONE OF THEIR "CARS". THERE ARE MANY OTHER PLACES ON THAT STRIP TO LOOK AT.
A few months ago I purchased a 1999 jeep Cherokee from here. The jeep was in excellent condition inside and out and no mechanical issues either. I've waited a few months to write a review because most car lots will sell a car that is good for a few weeks then they have a ton of issues. I'd recommend anyone to go visit them at mountain city motors! I'm more than happy with my purchase!!