The Eye Center team at the historic Grove Arcade in the center of downtown Asheville puts the "care" in eye care. They aren't satisfied until you're satisfied. Dr. Paul Endry sets the tone with his patient, attentive care that ensures satisfaction. His team worked diligently to ensure I had the best pair of glasses EVER. So light weight, sometimes I have to touch my face to be sure they're there.For follow-up I've deal mostly with Office Manager Jessika, but everyone who works there offers memorable smiles and kind service. Do yourself a favor. Let them use their expertise and up-to-date tools to do everything you need glasses to do. (Including looking great!)
706 Fleming StHendersonville, NC 28791
From Business: Our family has been providing families in the Hendersonville, NC area eye care since 1938. We are experts in children's vision and we provide vision therapy for v…
Terrible experience. Both the doctors office next door and the Visionworks facility itself. Poor service, poor follow through. The receptionist at the doctors office is totally incompetent. I asked if I could come by to pick up my prescription, she said that they closed at 4:30, but she would leave my prescription with Visionworks side for me, I drove all the way there only to find that she hadn't done it, and the staff at Visionworks seemed disinterested in helping me. I had to come back the following day only to find that my insurance didn't work there, this is after I was told that it did and they wouldn't give my prescription until I paid the full amount for an exam. I would have never gotten the exam there if I hadn't been told by receptionist that my insurance was good there.The Visionworks side did the same thing, told me my insurance was good there, it's the reason I came there, only to be later told that no, my insurance wouldn't work there. I won't recommend either of them to anyone, and won't do any business with them ever again. I would give them 0 stars if I could, Go somewhere else to get your glasses/contacts.
The staff was extremely friendly and helpful, and the doctor was very knowledgeable and thorough. I would absolutely recommend this practice.