Oil change, inspections and more!!! GO HERE!!! Exceptional service, honest and reliable. Been going here for many many years.
215 Patton AveAsheville, NC 28801
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
240 Biltmore AveAsheville, NC 28801
From Business: Our experienced service department will keep your vehicle in top condition. We use the latest diagnostic technology to provide high-quality service and quick turn…
Chris the manager is a liar. they charged my card when I paid cash and refused to give my money back. I have proof from the bank that they charged my card. and witnesses from the store clerks to back me up. this place would do good to get rid of chris. bad for business.
As the person previously stated, the owner is a complete con artist! I have been going to him, trusting him for about two years now come to find out he's been overcharging me sometimes by hundreds of dollars. Today he charged me $40 for a $10 job and had absolutely no problem doing that. absolutely everything he does there is overpriced, I would not recommend to anybody.
I just went to them for an oil change on 11/25/14 at the Biltmore Forest location & they recommended several things (3 types of flushes etc based on mileage) that I couldn't afford nor felt I needed & it just seemend when I turned down those upsales the friendly customer service was lacking. Also when I drove off from Snappy Lube I found a handwritten note in my car saying "Brake Lights don't work" & they never mentioned that too me - pretty important one to mention. I then tried to replace by fuses & bulbs & that didn't work so then I knew my switch was out. I did call them back & they did say my fuses & bulbs were fine but that is why they left a note - but it would have been nice if they had mentioned that they already tried the fuses & bulbs & let me know in person instead of a hand written note left in the car. The customer service can be MUCH improved however I did speak with Upper Management & he was very nice & said they would try to improve on this & that Manager works at the Airport Road Location.
The staff here is friendly and knowledgable. They are very efficient and that is a major plus when you have two small children with you. I will be back again for future services!
The owner of this station is a con artist! He probably doesn't pull his tricks with men-knows he wouldn't get away with it. I imagine he just cons women . He should be ashamed of conning 65 year old women. His tactics to get people to bring their car in is despicable. He quoted me a certain price and when I brought my car to him and showed him the paper he asked to keep it after I told him I couldn't afford more than that. He never called me at home to give me the new estimate which was over $100 more. This man has no scruples. Not to mention the first time I went there and he looked at car he asked me if I needed gas and said he would put it in for me and put it in from full service. I had a quarter tank to begin with and it cost me $50 for 3/4 tank. I will never go there again and I will tell everyone I know what a crook he is and I work at the VA and know a lot of people!
I would say to be very cautios about the upsales that are un-needed. Also make very the cos t of an oillchange because mine cost $51.00 because I did not use their brand of oil. I used havoline 5w30 which is a stanard oil that they charge almost $20.00 extra dollars for . Place is a complet RIPOFF. I would not have given 1 star but I had to give something.
This Hess Station, located in Hendersonville, NC, has the best prices and a vast selection of items. In addition, Hess, is very convenient and the employees are extremely courteous. I really enjoy shopping here..