Horrible service, took 6 visits and an angry phone call over a 4 month period to retrieve a leather briefcase repair,,owner is a pathological liar, excuse after excuse, all of which were confirmed to be lies. Finally I created a scene in front of other customers ( not my nature) to finally persuade the lying owner to get my $20 job done. GO ELSEWHERE!
They had 2 pair of my shoes for 4 months. Every few weeks they would give me a new date to pick them up. Every time I would come in, they couldn't find them [even with the ticket stub]. Finally, after 4 months I told them I was coming to get them on a particular date and time. When I got there, I waited 10 minutes for them to find them. And they still weren't fixed.
DO NOT GO HERE unless you're ok with possibly never seeing your shoes again!!! They have had my shoes for over one year. I go in monthly to try and pick them up and they have clearly lost them...but keep telling me they will keep looking and to come back later. I'm starting to give up hope. If I ever get my shoes back, it will be a happy day.