I just went to them for an oil change on 11/25/14 at the Biltmore Forest location & they recommended several things (3 types of flushes etc based on mileage) that I couldn't afford nor felt I needed & it just seemend when I turned down those upsales the friendly customer service was lacking. Also when I drove off from Snappy Lube I found a handwritten note in my car saying "Brake Lights don't work" & they never mentioned that too me - pretty important one to mention. I then tried to replace by fuses & bulbs & that didn't work so then I knew my switch was out. I did call them back & they did say my fuses & bulbs were fine but that is why they left a note - but it would have been nice if they had mentioned that they already tried the fuses & bulbs & let me know in person instead of a hand written note left in the car. The customer service can be MUCH improved however I did speak with Upper Management & he was very nice & said they would try to improve on this & that Manager works at the Airport Road Location.
240 Biltmore AveAsheville, NC 28801
From Business: Our experienced service department will keep your vehicle in top condition. We use the latest diagnostic technology to provide high-quality service and quick turn…
801 Fairview Rd Ste 14Asheville, NC 28803
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
The staff here is friendly and knowledgable. They are very efficient and that is a major plus when you have two small children with you. I will be back again for future services!
Oil change, inspections and more!!! GO HERE!!! Exceptional service, honest and reliable. Been going here for many many years.