The worst platos closet I have ever been to. Bought a jacket and had my sick baby with me and was crying and upset so was in a hurry. got it home it had a stain and I realized I was charged more than the tag had labeled. I returned within an hour and they told me they would not give money back. of course I don't want store credit. All the staff were rude and snobby. I took clothes and a brand new coach purse new with tags to sell my bags were not even looked through and they didn't even know what bags were mine and told me they didn't want anything. I am guessing because I was in the day before over the jacket. I've donated clothes to Goodwill in better shape then most of the clothes I seen in the store.. they were faded, holes, stains and I had the same exact VS yoga pants they had in the store I bought them in 2009 when I got pregnant with my first son. and they were missing rhinestones and very faded and priced at 20.00. I would recommend going to greenville sc or Johnson city tn. You will get better service and your items are tagged with your name as well as looked through and they are more picky on what they buy so better selection and pricing.
I have gone into this store numerous times and have received such poor customer service. I am a black professional who loves to shop for quality professional clothing. The associates at this store do not speak to me or will actually look me in the eye with a dumbfounded look on their face. I am not sure if this is the training they receive to try and intimidate certain ethnicities or they are just actually socially and professionally bankrupt. I have been to another factory store in Mebane and the customer service was impeccable and welcoming. I love J crew clothing and tolerate this store because I do not believe it is the attitude of the corporation but that of the sale associates.
Hello my name is Quran Shabazz-Benjamin an i am 15 years old I was just checking out jobs for the summer for 15 years + an I seen you , Shoe Show . I was wondering of you can set me up for a Interview once you get a chance to know about me. I am looking forward into getting a call back soon , I´m very energetic , friendly , active with all of the around you can contact me back at the number off 828-782-5089 that´s my mothers number Fareedah Shabazz is her name . Thank You !
I have owned a Coach purse since 1999 and needed a zipper repaired. Went into this store and spoke with a very knowledgeable sales associate, Katerina. I found out the details of getting it repaired and then looked around. I was blown away by the prices but skeptical, as I know what the bags retail for. I asked Katerina to explain why they were so affordable and the quality. She proceeded to spend a great deal of time answering my questions, honestly and upfront. Ultimately, I walked out with a new purse, and will take my old one to a shoe repair or leather shop and see if it can be repaired. If you like Coach and want a great price, this is the place. Cory, the cashier was very polite and gracious, as well. You cannot go wrong with a Coach.
I received a pair of shoes for a Christmas gift. I received a 10 1/2 wide and needed a 10 1/2 regular. I asked the person that had given me the gift where they purchased them so I could exchange them and they said Discount Shoes. I them proceeded to try to exchange them and was told that I could not EXCHANGE them without a receipt. I explained to them that the I would not be able to get a receipt and was told that the policy requires a receipt...NO EXCEPTIONS. They also told me that if the person that had given me the shoes did not have a receipt, they could give me a copy of their credit card statement as proof of sale as well. Like that would happen. I will NEVER purchase shoes from this store again.Do your self a favor and buy elsewhere where you have piece of mind that you can return them if needed.
Payless needs to update it's website because if there was a store in Asheville Mall it closed. I know because I walked the entire mall twice looking for it.
I agree with some about the not-so-discounted prices, but the store is HUGE and there are so many styles and brands to look at. I called today looking for a brand of work shoe , and the woman who answered the phone was not only polite, but she even checked the men's department for me before she gave me my answer. That was more than I asked for. Go check them out!
Hi my name is Quran Shabazz an I'm 14 trying to apply for a job . can you please text mw back on Facebook. My name Qu'ran Shabazz
Came in today and was immediately greeted very warmly by Dominic (not sure if I spelled that correctly). I shopped there and tried on clothing for the better part of an hour, and all the while Dominic and the other employees were extremely attentive and helpful. They made buying clothes (something I hate doing) a wonderful experience. It was a welcome change from usual shopping. These workers set the standard for good customer service around the clock. 5/5.
I hate going to this Plato's Closet. All of the workers are very snobby and the atmosphere is discouraging. I never feel welcomed and the service is terrible. I have sold some of my clothes there before, but this time I was not able to take them myself and so my mother took them. She told me that the girl servicing her was very rude and told her that plato's was not a store for older people, but for high schoolers and 20-something's. I will not be wasting my time in an unfriendly store such as this run by conceited workers who do nothing but give their customers a disgusted look.