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WNC's Animal Emergency Hospital-Quality Care with Compassion

Business Description
The Regional Emergency Animal Care Hospital is a full-service veterinary medical facility, located in Asheville, NC. Our mission, as a group of compassionate and professional team members, is to provide exceptional emergency health care to the pets of western North Carolina.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
24/7 Emergency and Critical Care Facility
  • Continuous Overnight Patient Monitoring by Doctors and Staff
  • Fully Staffed with Skilled and Caring Veterinarians, Technicians, and Client Services Staff Specifically Trained in Emergency Medicine
  • Board Certified Surgeon on staff
  • Specialist Consultation
  • Advanced Emergency Surgeries 
  • Blood Transfusion Therapy
  • Oxygen, Ventilator, and Nebulizer Therapy
  • Ethylene Glycol Testing and Treatment
  • Snake Bite Treatment/Antivenin Available
  • Toxicities/Poisoning Decontamination and Treatment
  • ECG Monitoring
  • Advanced Imaging (Digital Radiology/Ultrasound)
  • State of The Art Blood Analysis Clinical Laboratory

 

Brands
Wellness
Payment method
amex, check, debit, discover, financing available, visa, mastercard
Location
Location: Conveniently located on Brevard Road (Route 191) near the WNC Farmer's Market just off I-40, I-26 and I-240.
Languages
English, Spanish
AKA

Regional Emergency Animal Care Hospital

Categories
Veterinarian Emergency Services, Veterinary Clinics & Hospitals, Veterinarians, Veterinary Specialty Services
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Reviews

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Timothy M.

10/24/2016

Overall

Worst experience ever , our bunny had a stomach blockage and we took him hear , we told them how much we had to spend then they started to say that he wouldn't have a good chance of survival which isn't true, then they sed we could euthanize him, not what we wanted for our poor rescue bunny, he had a hard enough life already, we reluctantly agreed since they were unwilling to help, when they brought him in to us to say goodbye he started to scream and thrash around from being in so much pain, they started giving him the injection and it only went under his skin because the IV line they had run came out, they attempted to shave his leg and inject him again, he died of shock before it could take effect, incompetent and uncaring, please take your pets somewhere else, horrible experience.

Gina P.

08/12/2016

Overall
Expertise
Professionalism

I recently took one of my cats to REACH at night. We got there around 10:00 pm and were taken right in. Kitty ended up having to stay two nights. Everyone there was kind, caring and very nice to us. They kept us updated. Thank goodness there's places where we can take pets after hours!!!

Tom G.

07/26/2016

Overall
Expertise
Professionalism

We have taken our little dog, Daisy, to REACH 3 times in the past 9 months. She is growing older and has some issues that cause her to plummet quickly. Each time, Daisy was handled with the utmost care and concern, as were we. Our highest regard and recommendation is given for this organization. We cannot shower them with enough praise.

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Keith H.

06/28/2016

Overall
Expertise

Thanks for all of ur help with Hampton.I'm so happy to see him come home. I wish u guys could've found out what Hampton got into.

claimed iconBusiness Response07/01/2016

You are welcome. We hope Hampton stays out of trouble for a long long time.

This listing has been claimed by a business representative.
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Diana G.

04/21/2016

Overall
Expertise
Professionalism

We met Dr Wood for a consult on heart surgery for my 3.5 lb Morkie ... He put me at ease ... Did the surgery and my sweet Juneau is up and running two days later... She is high energy and must be kept kinda quiet... Thank you to Dr Wood and the staff that is so cool... We love you guys !! ��������������������������������

Tracy S.

04/03/2016

Overall
Expertise
Professionalism

REACH gave compassionate and professional care to my cat, Annie. Thanks to them my Annie is happy and well!

claimed iconBusiness Response04/20/2016

We are so glad to hear Annie is better! Thank you for taking time to leave a nice review of your experience.

This listing has been claimed by a business representative.
Teresa M.

03/12/2016

Overall

Everyone was pleasant, professional, and extremely competent. I was felt quite comfortable leaving my baby Sadie with them for her procedure. I would recommend this animal hospital to anyone in need of their services.

Laurie G.

01/20/2016

Overall

What a pleasure. Dr. Justy is an amazing cardiologist and we are so thrilled to have her in Ashevile. The staff could not have been more friendly, helpful, and professional.

Douglas P.

01/13/2016

Overall

Dr. Wood and his crew are extremely professional and caring folks. Our dog required fairly invasive surgery for a cruciate ligament tear and Dr. Wood took lots of time to explain the injury and treatment options. Then, he did a great job doing the surgical repair. Finally, they provided great post-surgery information and advice that is helping us get her back to normal.

claimed iconBusiness Response01/14/2016

Thank you for taking the time to share your experience. We are glad that your pup is healing, and we hope she stays healthy for a long time!

This listing has been claimed by a business representative.
Rebecca P.

05/20/2015

Overall

This was a horrible experience. I could hear the employees laughing and joking around while I was crying in one room, and I could hear my cat howling in pain and fear in another. Absolutely no compassion.

claimed iconBusiness Response05/27/2015

We are very sorry to hear about your experience with your cat in our hospital. We do realize that voices and sounds carry throughout the hospital, and with a large staff, we are constantly working on maintaining a comforting atmosphere. We are currently investigating ways to make the exam rooms more private, and we are planning an addition to the hospital that includes a comfortable lounge area for our clients who are waiting for updates on their pets. Please free to call us directly with your concerns because we are committed to providing a compassionate experience for worried pet parents.

This listing has been claimed by a business representative.
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