REACH Of Asheville
677 Brevard Rd, Asheville, NC 28806
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Worst experience ever , our bunny had a stomach blockage and we took him hear , we told them how much we had to spend then they started to say that he wouldn't have a good chance of survival which isn't true, then they sed we could euthanize him, not what we wanted for our poor rescue bunny, he had a hard enough life already, we reluctantly agreed since they were unwilling to help, when they brought him in to us to say goodbye he started to scream and thrash around from being in so much pain, they started giving him the injection and it only went under his skin because the IV line they had run came out, they attempted to shave his leg and inject him again, he died of shock before it could take effect, incompetent and uncaring, please take your pets somewhere else, horrible experience.
I recently took one of my cats to REACH at night. We got there around 10:00 pm and were taken right in. Kitty ended up having to stay two nights. Everyone there was kind, caring and very nice to us. They kept us updated. Thank goodness there's places where we can take pets after hours!!!
We have taken our little dog, Daisy, to REACH 3 times in the past 9 months. She is growing older and has some issues that cause her to plummet quickly. Each time, Daisy was handled with the utmost care and concern, as were we. Our highest regard and recommendation is given for this organization. We cannot shower them with enough praise.
Thanks for all of ur help with Hampton.I'm so happy to see him come home. I wish u guys could've found out what Hampton got into.
You are welcome. We hope Hampton stays out of trouble for a long long time.
We met Dr Wood for a consult on heart surgery for my 3.5 lb Morkie ... He put me at ease ... Did the surgery and my sweet Juneau is up and running two days later... She is high energy and must be kept kinda quiet... Thank you to Dr Wood and the staff that is so cool... We love you guys !! ��������������������������������
REACH gave compassionate and professional care to my cat, Annie. Thanks to them my Annie is happy and well!
We are so glad to hear Annie is better! Thank you for taking time to leave a nice review of your experience.
Dr. Wood and his crew are extremely professional and caring folks. Our dog required fairly invasive surgery for a cruciate ligament tear and Dr. Wood took lots of time to explain the injury and treatment options. Then, he did a great job doing the surgical repair. Finally, they provided great post-surgery information and advice that is helping us get her back to normal.
Thank you for taking the time to share your experience. We are glad that your pup is healing, and we hope she stays healthy for a long time!
This was a horrible experience. I could hear the employees laughing and joking around while I was crying in one room, and I could hear my cat howling in pain and fear in another. Absolutely no compassion.
We are very sorry to hear about your experience with your cat in our hospital. We do realize that voices and sounds carry throughout the hospital, and with a large staff, we are constantly working on maintaining a comforting atmosphere. We are currently investigating ways to make the exam rooms more private, and we are planning an addition to the hospital that includes a comfortable lounge area for our clients who are waiting for updates on their pets. Please free to call us directly with your concerns because we are committed to providing a compassionate experience for worried pet parents.