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Jalisco Hacienda

Hotels, Restaurants


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The worst service and the wors...

The worst service and the worst food, but don't even think about telling the manager your concerns, because he will just yell at you.

The menu items always get more expensive, but shrink in size. The first time I ate there, there was a 95 cent taco special. The tacos were in HUGE shells with lots of beans and fresh grated cheese (Im vegetarian, but if I had I eaten meat, Im sure it would have been just as stuffed).

The next time I ate there, the 95 cent special was over, but I didn't mind, because the regular price as only 1.29. Totally worth it. Again, I got the same huge bean and cheese tacos.

But the 3rd time I went there, the menu said they were $1.59 and when I got my tacos, they were in MUCH smaller shells with only a very thin layer of beans, weird looking cheese, and brown wilted shredded lettuce. I tried to tell the manager that this isnt what I ordered the last 2 times I was there and he yelled at me like I was crazy insisting they were exactly the same.

I am not an idiot. I eat out a a lot and I go back to the places I like. What I got on night 3 was NOT what I got on night 1 and 2. He was probably trying to cut costs, because maybe business isn't good (it does always seem like I am the only customer in there).

Anyway, most professional managers would at least listen to you and offer to make you something else or give you a discount or a coupon like starbucks does when they mess up your coffee, but this guy just yells at you and insults your intelligence and common sense.

I HIGHLY recommend you DON'T go here!