Fox Run Veterinary Services
130 Weaverville Rd, Asheville, NC 28804
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These people are the rudest people I have ever met. I came in because my dog had a wound on her leg, they told me they couldn't do ANYTHING, didn't even look at it. The lady at ththe front called me irresponsible, told me walk ins were not acceptable, and when I tried to make an appointment she called me irresponsible and KICKED ME OUT. She told me 'You need to leave NOW' when my dog was hurting. I don't know what I did wrong but she was so rude to me I cried. I then tried to make an appointment for my bunny to get him fixed and all she said was 'No no you need to leave'.
I recommend you NEVER go here unless you want to be treated like trash.
Fox Run and Meg Presley don't just talk the talk - they walk the walk when it comes to truly caring for animals. You get the best for less than anyone else charges. It is perfectly clear that the animals - not the money - is their motivating factor. If you want a fancy, luxury environment, you won't find it here - that's not their priority. They operate on a first come, first served basis, so if you can't be patient and wait your turn, this is not the place for you. But I have always found it to be worth the wait - and the substantial savings, to take my pets to the truly caring folks at Fox Run. (And as if she wasn't already busy enough, Dr. Presley does volunteer stuff too.)
I have lived in Asheville for 3 years and was recommended to
Take my dog to Fox Run Vet because of their love
And kindness to animals and also low cost. Unfortunately
I had to put my beloved Shih tzu Max to sleep August
I was devastated and in tears. They promised me
That they would send his body immediately for
Cremation and I would have his ashes returned in 7-10
I called several days later only to hear that they had
Not received his ashes back. After 3 weeks I called
The cremation facility only to find out that his body
Had never been received. My poor dog has been left
In the vet's freezer for 3 weeks and they lied to
Me when I called about his ashes. Who does this to someone
And their loved and lost pets?
On top of this the vet charged me $170.00 on the spot for
This procedure. I hope everyone who reads this and takes
Their pets to fox run realizes that they don't give a damn
About you or your pets. Fox Run you should be ashamed
Of yourselves. I'm heartbroken and you stole money from me.
If I were you I'd never let them touch your animal again. And by the way after being lied to twice that his ashes were not there because they didn't care to check, after admitting they still had his body in their freezer I was told that they don't even make the calls for the animals to be picked up until their freezer is full. That's disgusting! Why am I paying $170 for then???? Thank you for throwing my best friend and companion of 12 years away like a piece of trash. I spent much money and referred many clients to you over the years.
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Posting ID: 4050688400 Posted: 2013-09-06, 4:09PM EDT email to a friend