I had an unexpected family emergency yesterday and was in desperate need of a new car. Mi chose Kia because of their warranty and great ratings online. I had some challenged credit, due to a layoff a few years ago. I needed a new car with no money down and I needed it now. Tim Cousins was my sales rep. I explained my situation and he went right to work for me. Within an hour or so he called me and said come and get my new car. They got me financed, found the car I wanted, and had it delivered to the dealership within 24 hours. Now I know that this may be normal things that they do for everyone, but you know it made my day and it helped my family out tremendously. The finance manager was excellent. Went over eventing in detail and ensured that I knew what the rates were on the loan. It was a high interest rate, as expected, but they still got me a loaded Kia Rio5, 2012, and payments in my price range. The finance manger also showed me how to get the interest down on the loan in February when I get my annual bonus. With this information I can lower my payment by almost $200 and drop my interest over 10 pts. The team here is excellent and I will do business with them again, and I highly recommend that you do the same. Chris Lowe - new Kia owner
I recently purchased a new FJ Cruiser from Jim Barkley Toyota. I have wanted a FJ Cruiser for some time and had my eye on the exact one I purchased for a while. In purchasing the Cruiser, I felt that I received a fair trade in value for my Tundra and paid a fair price for the FJ. It was what i expected because I had purchased my used Sequoia from this dealership last year. They gave me a fair trade price and purchase price then and I feel like they did so again on my recent purchase of the FJ. Everyone in the new car department was very helpful and friendly. Lori sold me the FJ and was great to deal with. The finance person Kathy was very friendly and explained all of the paperwork to me. One of the other sales managers Eric took time to show me how how everything worked on the FJ because Lori was tied up with another client. It seems to me that the staff at this dealership work very well together as a team. I would recommend this dealership because of the great experience I had there.
Our reliable Chevy van coasted to the side of the road after 70,000 miles near Asheville, NC this week. I was at home in Indiana. But my wife and kids were on the road preparing to enter the Smokey mountains. Fortunately, Asheville Chevrolet was not far away. She checked in at 8am. In spite of having a full shop and being VERY BUSY, they worked her into the schedule and had the van diagnosed and repaired by 4pm. They could have taken us for a ride, but only fixed exactly what was needed. The family made it home safe and I am very grateful for their service. I can say much about this dealership, but I will simply want to convey the most important point: You can TRUST Asheville Chevrolet. Thank you, folks.
I was assisted by Gerald Rich in buying a 2011 Camry. He was so knowledgable. M. Rich also treated me with respect which doesn't always happen when you are a female. He never assumed i needed to get my husband to help me. There was no pressure to buy. It was the first time I ever had fun buying a car! And Tish in finance was very pleasant. I will absolute recommend this dealership.
I had a blast picking out my newest 4 wheel addition. Mr Sumner was terrific to work with. I appreciate all the help, and will continue to recommend their new car services.
pleaseed with the service. the only problem was with the transfer of the tag 3 months later.