I have owned a Coach purse since 1999 and needed a zipper repaired. Went into this store and spoke with a very knowledgeable sales associate, Katerina. I found out the details of getting it repaired and then looked around. I was blown away by the prices but skeptical, as I know what the bags retail for. I asked Katerina to explain why they were so affordable and the quality. She proceeded to spend a great deal of time answering my questions, honestly and upfront. Ultimately, I walked out with a new purse, and will take my old one to a shoe repair or leather shop and see if it can be repaired. If you like Coach and want a great price, this is the place. Cory, the cashier was very polite and gracious, as well. You cannot go wrong with a Coach.