This was my first time doing business at this location, recommended to me by word of mouth. What really sold me to give this place a try was the deal at the door. Two pair of glasses with an free eye exam* at $59.95. As a person that has used a previous pair of glasses for the past 3 years, also meaning a 3 year old prescription, I was in need of an upgrade. I arrived 10 minutes before my appointment, was greeted, showed around, and signed in before I knew it. The doctor was very easy and friendly to talk to. The exam took about 10 minutes with no hassle. The associate that helped with the hunt for glasses was really friendly too. I found 2 pair after some questions and calculations were made because I was on a budget and don't have insurance at the moment.+Plus+Very Friendly StaffFast CheckupOn Day DeliveryBudget Friendly+Minus+*The selection of 'Value' eyewear was much to be desired which is the only way to meet the advertisement of $59.95. Many will use their glasses for years after a checkup like mine and I believe you'll want okay or decent looking spectacles on your face for that time. The value selection was neither of these. Many pair of glasses (that look okay/decent) came out swinging no less than $100 and this is without any bells or whistles. Needless to say, I spent more than I expected.Bright side, the gentlemen that dealt with my budget problems went above and beyond to make me a happy customer and form a relationship for future business. So I will still highly recommend them for optical needs.
13. Stanton Optical
946 Patton Ave #20Asheville, NC 28806
This was my first time doing business at this location, recommended to me by word of mouth. What really sold me to give this place a try was the dea…
Terrible experience. Both the doctors office next door and the Visionworks facility itself. Poor service, poor follow through. The receptionist at the doctors office is totally incompetent. I asked if I could come by to pick up my prescription, she said that they closed at 4:30, but she would leave my prescription with Visionworks side for me, I drove all the way there only to find that she hadn't done it, and the staff at Visionworks seemed disinterested in helping me. I had to come back the following day only to find that my insurance didn't work there, this is after I was told that it did and they wouldn't give my prescription until I paid the full amount for an exam. I would have never gotten the exam there if I hadn't been told by receptionist that my insurance was good there.The Visionworks side did the same thing, told me my insurance was good there, it's the reason I came there, only to be later told that no, my insurance wouldn't work there. I won't recommend either of them to anyone, and won't do any business with them ever again. I would give them 0 stars if I could, Go somewhere else to get your glasses/contacts.
The staff was extremely friendly and helpful, and the doctor was very knowledgeable and thorough. I would absolutely recommend this practice.