Supposedly hired them through Uhaul moving help. We were relocating from Virginia to Asheville. The first day, he called as planned. I let him know that we left late. He asked that we call them when we get to town. We did but if course no one was available to do our truck. We agreed on the next day in the afternoon. After several text, they stated they would be here around 5. We waited and waited, he gave us a name of one of his movers. After two more hrs, the kid text me to let me know that he was leaving from a town over 30 minutes away. Luckily my father, daughter, wife and I worked thru the day to empty the truck or we would have been forced to keep the Uhaul another day.