What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1226 Hendersonville RdAsheville, NC 28803
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Asheville area, turn to Safelite AutoGlass. Those in Asheville a…
215 Patton AveAsheville, NC 28801
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
32 Tunnel RdAsheville, NC 28805
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From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
240 Biltmore AveAsheville, NC 28801
From Business: Our experienced service department will keep your vehicle in top condition. We use the latest diagnostic technology to provide high-quality service and quick turn…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have had multiple bad experiences here. This most recent time was the worst. I felt tricked into sending my car here when I called AAA for assistance Saturday morning. They implied that it was the only place close that would have time to work on my car on a Saturday. They also told me, after I said that I think my battery died, that it couldn't be my battery, because my car wasn't making any noises when I turned the key over. So instead of sending their battery road assistance, they suggested that I should go ahead and get my car towed.It took an hour for the tow truck to come, then the man with the tow truck didn't know how to tow my car. So I stood out with him in the hot sun and looked up directions (for how to tow my Toyota Rav4) on my phone.Then, after hearing nothing about my car, I called Monday morning and was told that they had no record of my car and didn't know where the keys were. I called them an hour later to make sure that they had found my keys and was told that I needed a new battery. They told me the cost would be $157. A complete rip off. At this point, I just payed the money, so I could have my car again. After I payed the ridiculous sum of money for a battery, I asked where my car was located. The man, who just took my hard earned money, told me that it was "somewhere outside." That's all he said. No further instructions, so I walked around the building until I found my car.I will NEVER go here again and would not recommend them to anyone. Not only are they an absolute rip off, but they are RUDE!!
Do Not Use.Lied to me for a whole day.Still no tow truck arrived.When I called to see why the owner started SCREAMING at me.Ridiculous, liars and unprofessional.Avoid
Uber driver here, They came in less time then estimated. Both partners we're polite and understanding. Towing was Less than 3/4 of a mile and gave me a little break.
I would recommend The Organic Mechanic to anyone that truly cares about the quality of their car repairs. They are incredibly thorough and easy to work with. They don't do work that doesn't need to be done and always are very clear about options. I have never been less than impressed and will go there first for anything my car needs.
We've been using this repair shop since moving to Asheville in 2005. Honest, professional and fairly priced. XPertec is where the bar is set, for automotive repair excellence, in Asheville. There may be a better, harder working and more honest shop somewhere, but I doubt it.
Took my vehicle from a paid lot. I showed the app where I had paid, the time left on the lot and they physically threatened me, told me take it up with the App but good luck. This is not a good company, unethical, borders on illegal, wants to intimidate you by threatening physical violence and hides behind the ruse that its not them but the app. Had I know it was available to me at the time I would have contacted the Police Department for a stolen vehicle. If you find they have towed your car illegally, make the police your first call and avoid dealing with these people.
Was referred to this shop by a local with long experience with Logan.I felt relaxed with this referral and felt that I did not need to be onguard. The last work I had done was just to have my freon filled. Logan was not present and his employees did the work. They charged me $10.00 for the freon and $90.00 labor. Since I don't have this done often I couldn't remember the general cost. Looking back I my last freon fill another shop charged me $10.00 freon and $10.00 labor. The fill this time was not complicated or time consuming..it took 20 minutes. Won't ever trust them again and looking for a new shop. Now questioning my last service which was much more expensive than I expected but didn't question the bill because I trusted them. Done with trust.
Great quick carwash, great service. Pull in, they spray prep your car, drive thru, they towel dry you off before letting you leave. Fast and good staff.
I would give ZERO stars if possible. Extremely rude staff. They have a route that they follow to tow people parked in their own apartment complexes or random lots all over the city then charge an outrageous amounts of money to retrieve vehicles. Signage about the potential to be towed is very small and not updated so they have more excuses to make money off anyone at anytime. They are greedy and make their money by stealing from other people then act like you are in fact the scum of the earth for calling them out for the unethical preying upon others to make money for themselves.Check Out These Other Reviews for the TRUE STORY(since this business deletes the other review images I uploaded!https://www.facebook.com/pg/Auto-Safe-Towing-408878409166363/posts/?ref=page_internalhttp://www.superpages.com/bp/asheville-nc/auto-safe-towing-inc-L0129154327.htmhttp://towingutopia.blogspot.com/2008/12/predatory-towing-is-ruining-tourism-in.htmlGoogle: auto safe towing asheville* for all the details!
These guys did a great job of not taking advantage of me in a bad situation. My car had an engine problem that needed an in depth diagnosis and Bobby worked with me to get to the root of the issue, was very upfront with me about the costs and gave down to earth, human advice.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.