Completely dysfunctional company. My registration for a 1-year subscription "slipped through the cracks" for no good reason. I scheduled an appointment for a demo, and they didn't show up. The owner proceeded to argue with me about the validity of his excuse for the lack of professionalism in onboarding and demoing. His words: "Ma'am, we're not a perfect service." The whole thing was a joke.
1826 Southside RdElizabethton, TN 37643
Best thing that ever happened to Asheville and surrounding area. Great product, great customer service. Environmentally conscious company with wonderful diapers for my little ones. I am a repeat customer and highly recommend!
My wife and I had to cancel our 1 year service plan 6 months in, and we were promised a refund by the manager of Busy Bottoms. He looked us right in the eyes and told us we would get it back within 4-6 weeks. Now, the manager will not return any of our phone calls or Facebook messages. He is deliberately ignoring us and doesn't even have the decency to tell us why. Out of principle, I don't recommend this service to anyone. What a shame.