The best advice I could give you, if you choose to go with HomeCrafters is, take pictures, write down everything, and seek a lawyer. If they use Ricky as your grader, don’t do it! Two weeks after we moved in our septic tank came uncovered and was leaking, which you can still see a corner of it. 4-5 times this year alone the driveway had to be repaired. We still have standing water around the house when it rains. Since November 23rd they have known about cracks in the foundation that has yet to be fixed. We heard a lot of excuses why it hasn’t been done. (No workers to do it, their backed up, there’s no money in the budget to fix it, someone should get out there is a few days.) Which my lawyer said they would most likely push out any repairs to your anniversary date so they won’t have to fix them. We had 3 other graders come out and look at our land and all have said the same thing. Not graded right, the trees that weren’t taking down, the roots will grow into our septic tank, and all quoted us $5000-$6000 to have it done right. But hey, our loss is their gain!! We even paid to have a structure engineer come look at the foundation just to make sure there was no issue with the foundation, cause let’s face it, if it has taken 4-5 times to fix the grading, can you really trust the foundation was done right?!?This wasn’t my first review. I posted one back in November when we had some issues flooring coming up, crown molding coming down, grading issues (again), and not getting a final walk through after being in the house 5 months. Within minutes of posting Teri called to fix those issues and asked if we would take down the review once those things were fixed, so we did. That might be a reason you won’t find many negative reviews on this company.
John and Terri were over-the-top with customer service and patience as I was shopping.Since purchasing I have been completely satisfied with the home, and all warranties. I have also been very happy with the quality of the home. Everything has been completed as promised.