my wife and i came on a Saturday and the sign said open but no one was around. I gave the man a call and discussed which car i was interested in. we never discussed a price or anything but all he asked about was weather or not i had cash on me. he was very short on the phone and very rude.he said he would get dressed and come over and hung up on me. that was only after i told him i had cash. the gentleman apparently lives right next door and came out of his house cigarette in mouth. and walked right past us, no greeting not a hello or good morning or thanks for stopping by to look at my cars. he came back around and handed me the key and walked away. he didnt stop to offer any insight on the car i was interested in not one word. he literally showed zero interest in helping us.So i looked at it for a few minutes and by this time he was back. i asked a few questions and asked about the price. when i told him my offer he scoffed. rolled his eyes and said "i shoulda asked what money you had before you wasted my fucking time" as he walked away i said thank you for showing me the car and helping us. which he did neither of. he continued cussing as he was walking away towards the building. now i understand that someones offer may not be to your liking but as a professional you can say no thanks. cussing and throwing a fit left both my fiance and i in total shock.This was one of the most unpleasant transactions i have ever been apart of. period. i would steer clear of this place.
I had a great experience at Leonard's Auto Mart. I purchased a 4Runner and it is a great vehicle. The customer service was exceptional and I left happy. The family atmosphere hit home with me and I highly recommend this place of business!!!
Great experience at Leonard's. Lynn great guy would highly recommend you stopping by and you won't be dissapointed made me feel great about the whole buying experience again.
Fabulous showroom, plenty of staff, but less than stellar selection of some models. They will, however, work to get you the model you want.Sales: Nick- great to work with, attentive to interests.Sales Management: Joshua- tough negotiator, listens and responds.Financial: Sharla- organized and efficient, makes things clear.Overall, this dealership is far better than many others in the area.
Stopped by your Carlot today and saw some very nice toyotas. You didn't have what I was looking for but the service was great. Even offered to keep a look out for the vehicle I'm looking for. I would highly recommend Leonard's Auto Mart
I have been doing business with Leonards Auto Mart for 30+ years and have always had a great experience. My family has purchased four quality vehicles from them at affordable prices. Two of our purchases were not available on their lot; however, they went to the extra effort of finding them for us. I would highly recommend Leoanards Auto Mart to anyone looking for a quality used vehicle at an affordable price.A customer for life. Bill Harris
As a longtime customer of Leonard’s Auto Mart I finally decided to write a review of what I consider to be the best auto dealership in WNC. Over the past 7 years I have purchased a total of 5 vehicles for personal use and for business use from Leonard’s. On each transaction, my experience as a buyer was exceptional. Leonard’s always catered my purchase to my individual needs and my business needs. As a family owned business, they have shown the flexibility I need in my purchases. I have always felt they knew me as an individual and that making me happy as a buyer was important to them. Buying a used car can so often be an unpleasant event but Leonard’s makes it easy. The cars I have purchased from them have been quality vehicles and the deals I have made with them have all been of good value. If you are looking for a vehicle make the drive to Smokey Park Highway and check out Leonard’s Auto Mart. They are not at all your typical used car dealership.
had a wonderful experience with salesman John Miller. He was a professional from start to finish. Not real thrilled with finance manager Tony. Would buy again simply because John was such a joy. Great guy!!
My truck has been in their service department 11 months. I use this truck for work. The truck has some kind of engine problem. The mechanic has given up on the repair. He replaced lots of parts but did not fix the problem AND my truck is not driveable. They are charging me $3000 for not fixing my truck and keeping it for 11 months. It is the same if not worse than when I brought it in. The managements decision to bill me is UNBELIEVABLE! After the fact I see many negative reviews on other sites concerning their service department. Ironically, the mechanic that worked on my truck is one of their best mechanics and management keeps jumping him from one vehicle to another. As a very small business owner, I could not take 11 months on a "project" and then bill the customer without any results to show. Customer service did not keep me updated. I had to stop by and go in shop to speak to the mechanic.
ABSOLUTELY HORRIBLE! THE WORST OF THE WORST. PLEASE RECONSIDER IF YOU STOP HERE TO LOOK AT ONE OF THEIR "CARS". THERE ARE MANY OTHER PLACES ON THAT STRIP TO LOOK AT.