Horrible, horrible, horrible!!! We've had a horrible experience with Megan Duret, the owner of this company, and a Wilson tutor we were considering working with. We thought we'd start working with her in the summer and then if all went well continue into the fall. However, Megan always has an excuse about why things don't happen as planned and she still hasn't delivered a WADE evaluation report that we already paid $200 for. The first time I spoke with Megan and the call got dropped like 4-5 times, it was because of the cell-phone connection. Then it was an e-mail/Internet connection if she didn't get my e-mails. Then when we finally scheduled a consultation and WADE evaluation, she was late getting to our home. I was patient and understanding in the beginning...but then it was clear there are serious problems with how Megan operates. She did a WADE evaluation on my son on a Friday. I actually, foolishly, paid her $200 because I was to get the report the following session - on a Tuesday or Thursday the following week. On Tuesday, no report. On Thursday, she cancelled our appt. On Friday, still no report and she told me we had to reschedule the following week. Now this is all happening, even though I told her I like to figure out a schedule and stick with it because it helps us plan and also consistency is important when doing the Wilson reading program...doing it on random days, willy nilly does not help the child. The following week, we had to meet on a Wed, although I told her from the start that Wednesday were not good for us. When she came that Wednesday I asked for my son's WADE evaluation. She said she'd bring it Friday. Well, on Friday morning, she cancelled our appt again. I asked her to e-mail me the report or I could come pick it up. She said she'd e-mail me it on Friday. It's Saturday and I still don't have it.
I appreciate this company, always on time, clean and new suv's or town car's, it's very reliable and comfortable or smooth driving. They have 24/7 service, I call any time, they always on time.
I like this company. I am a frequent flyer, flies every monday sometimes to Los Angeles from IAD or Regan. Thes guys are always on time for my early morning pickup at around 4.00 am. They are reliable and has clean cabs.. Give them a try if you need a taxi.