I went through the drive through and of course they asked me to pull forward, so I did. When the employee(Jim) brought me my food he basically threw it at me and took off.I looked and of course they forgot half my order and when I walked into the building Jim was waiting like he knew it was wrong.After basically acting like it was my fault, and he and I exchanging words, someone else finally brought the rest of my order.I won’t go back.
Didn't give of us the right food. Said we couldn't order something that was clearly on the menu. The person taking our order didn't seem like he knew what he was doing. The chicken and toast were not fresh at all even though we waited atleast 8 minutes for our food.
Atrocious! Absolutely appalling. The customer service was the worst part of my visit at this particular location. I have been to multiple Wendy's in different states and this experience tops them all on top of any other fast food corp. I have ever visited. The manager Sam has absolutely ZERO customer service skills. Her tone is unempathetic. She was very rude and careless when speaking to an unsatisfied customer. She actually hung up on me 4 times in a row when she was asked to give me their corporate number. Noone yelled at this girl, noone cursed at this girl, and noone threatened this girl. There was no reason to hang up on anybody thats already upset with the business you are providing and in conrol of. This girl should not be a manager. When things get a little shaky she breaks down and obviously can't even handle a complaint over the phone. Very sad for Wendy's. Their food is still amazing! However, do not go through the drive thru and hopefully you don't have a complaint and get Sam!
I hadn't eaten at a McDonalds in at least 5 years. My husband and I had breakfast at this one this morning and our breakfast was fine. We bought two double quarter pounders with cheese for dinner tonight. I was cutting up one for the dogs and it came with a side of hair. There was a whad of curley black hair in the the sandwich. I pulled it out and then found a bunch more of it. Yuck! Double Yuck! I'm done with McDonalds for life.
I brought a craved turkey foot long today and you can't even taste the turkey at all. Has no flavor ,Worst sandwich ever , Don't waste your money !!!
Food was good,HOT, and served quickly with a smile. The new manager, Tina, comes out and talks to the people.
Too many times for me to count I have purchased in the drive through an unsweetened tea and received a sweet tea. And today it was after a very long wait. Fed up!!!
Great Chicken sandwiches. Great service.
Fish is not very good. It's always greasy.
Best quality. Best seafood . Best service. For the best price!