I have been a customer of this establishment for many years and throughout all of them I have NEVER had a complaint until now. It seems that they are under new management with new employees. On 4/7 I placed a carryout order which was repeated back to me as well as my phone number. Afterwards, I concluded the call by telling them that I would be there in 10 minutes. When I got there she said that I had hung up on her and that she had not placed the order. Okay, everyone learns by their mistakes if they own them. While I waited at the counter for my order, this young lady had pulled up a stool and was sittin just inside of the kitchen, on the left, and was coughing..not covering her mouth or turning her head. At that point I had asked for the manager and after I explained this entire situation to him he apoligized and said that complaints were to learn from, which I agree with, I paid for my order and left. On 4/20 I placed another carryout order. Again, the order was repeated back to me along with my phone number. I picked up my order and found it to be wrong when I got home, at which point I just decided to let it go...until today. I called to place a carryout order, once again. I began the call by explaining that under the new management my last 2 orders had issues so I hoped that the third time would be the charm. After each item was ordered there was a noticeable pause and then she read it back to me. I sent my daughter to pick it up and she checked it, this time, before she left. The order was wrong. She explained to the employee what was wrong and the employee proceeded to get argumentive and defensive by saying that she repeated the order back 1, 000 times. For the record, English is this employee's first language. When my daughter returned home with a correct order and told me what had happened, I called the manager. I began by explaining the continued issues with this particular employee. At that point he began by lecturing me about what I had to say. I stated that I wouldn't be returning and he then told me that he would not accept anymore orders from me. Soooo if you recieve the same kind of service, don't be surprised, apparently he's not interested. You might just want to save yourself some grief by going elsewhere because this sure isn't the same place where I have been a long time loyal customer...smh.
the worst place ever cause i went there with family and my parents and i got sick from the food and the staff was sweeping while we were eating and they were like making us hurry and we felt uncomfortable there
Great food, reasonably priced and wonderful staff.
Nice customer sevice, best food in town ! I would highly recommend it !
the guy on the phone was very polite and friendly, a bit hard to understand but was more then happy to clearify.
Good Chinese food, portion sizes are huge!