Even though I had a reservation, it still took too long to get my car - about 20 minutes. It appears they are short handed. Car was nice and clean on the inside. The outside was dirty. It looked they literally just threw a bucket of soapy water on and said good enough. Won't use them next time.
Outstanding Service! My own car was in an accident and my insurance company sent me to Enterprise, and I so grateful they did. The car I was given was a brand new Ford Fusion Hybrid with 5050 miles. Wow! I've been an Enterprise car renter for over 15 years now, and have never been disappointed.
The outside of the SUV I rented for a week was dirty and they told me that the car wash doesn't do that good of a job. I paid for full service not mediocre service. Other than that the 2016 Ford Expedition was as a new vehicle should be......Great!
My experience to pick up and return from Regan airport in DC was fast, easy and great service. I did not get any pressure from acquiring extra insurance coverage and gas fill up. Just a simple yes/no question. Will use Alamo again.
The personnel are extremely courteous and helpful. My wait time was at a minimum. The vehicle was clean. They gave me a choice of vehicles, which made me quite happy. I truly enjoyed the entire experience.
The SUV was quite a gas guzzler, but it was new and clean. The service was great; the representatives were pleasant and professional and the return process was very efficient.
Nice company. I had a lot of ? They took the time to answer them. Cora was the reservation agent that helped me.. Thx
From the counter to the car was less than 5 minutes. Received a free upgrade. Returning was hassle free and quick.
Great location! Great customer service! All in all great people to work with! Had a very pleasant experience!
Excellent service, both via telephone and in person!