Me and my roommate brought in a bike for a simple back tire change. We were told that it would be done in an hour and a half, so we go have lunch, come back, park and wait in the car. At the 2 hour mark, we start to wonder what's going on, and why we weren't at least contacted after the estimated time of completion had passed. We walked into the service area and saw the bike completely untouched after 2 hours. Turns out they had sold a couple bikes after we got there and put the point of sale service of those bikes ahead of the bike we had already brought in. I get it, they spent a lot more money than us so they get priority, but we should have at least been informed of the new circumstances instead wasting our time. Something we were told should've taken 2 hours at most ended up taking almost 5. They didn't even think to offer a discount to make amends when we finally completed the transaction, and when we left we found the bike in the back lot completely unattended with the keys in the ignition and no one had informed us it was ready. While the management was extremely apologetic verbally, their actions did not align with their words. Talk is cheap and time is money. Buy a bike here if you want but DO NOT bring one in for service.
Just popped in for some Amsol for VFR not only were they the least expensive shop I found locally for Amsoil, the guy at the parts counter was very helpful and friendly and they gave me a military discount. You guys rock.
Very smooth transaction. Nice bikes and great folks. Got my 06 Suzuki and the guys were fantastic. Even with my so so credit. Look at the photos. They are very up front about the dings and even offer warranty. Will buy my next bike here and have already referred friends and family. Thanks Mitch…
Great to deal with. I had a new tire to be mounted on my front wheel. They just did what I needed at a great price. Under the same conditions, some people might have refused to help me since I didn't buy the tire from them.
16. Two Wheel World
1922 W Pioneer PkwyPantego, TX 76013
From Business: Two Wheel World Specializes in motorcycle service and repair, motorcycle and atv sales, motorcycle parts and accessories, as well as motorcycle apparel and helmets. We have licensed mechanics and have been in the business for over 35 years. We look forward to helping you in the future.
THIS STORE HAS A LOT OF GOOD DEALS , BOUGHT A SCOOTER FROM THEM AND IT RUNS GREAT. I WILL BUT MY SON A 4 WHEELER FOR CHRISTMAS FORM THEM AS WELL. CALL SAM HE GAVE ME GOOD DEAL (469-471-8915)
This place is great! They have done work for me 4 times in the past few years on different bikes. They repaired a Honda CR250 for me that would not start and did a great job. They always install tires for me on my other bikes. These guys have the best prices and are very friendly and fair. …
Exhausted by the financial mugging & raping of big dealerships I sought an alternative and found Monkeywrench. Frank is a fair and honest mechanic who knows his trade-a refreshing change! He has earned my future business. If my opinion changes I will let know.
2830 W Interstate 20Grand Prairie, TX 75052
The parts selection was great Jules helped me find some upgrades for my new bike and they had everything instock. Even though I did not buy my bike there they treated me as if I did they will have earned my parts business!!!
I have purchased bikes before this, many times. Seriously, this is the best team of professionals I have ever dealt with. From my sales person (Paul) to Thomas to Bryan and the Finance department. Expertise, handling of the details, and my overall experience was never in question.I was never in question of the motorcycle I was attempting to purchase, and the condition and price were right where I needed them to be. Their inventory was second to none, and I Have been in numerous dealerships, and motorcycle shops thru out the country. Confidence in their team was evident from my arrival, with all my questions being answered, and the inventory was superbly displayed and clean.
I would like to thank Thomas, Paul, Ian and Scott. They made my first Harley experience one to remember. Thomas and Scott paid careful attention to all of the details. Ian has a command of the technical aspects of the products. He re sized a helmet for me by changing the inner lining because he knew the shells were of identical size. Paul took care of all the delivery details and even loaded/secured the bike to my trailer. All in all a great experience by a highly trained and knowledgeable team! I highly recommend the guys at American Motorcycle Trading Company!
My sales person was entirely knowledgeable about every motorcycle I pointed at and answered all of my questions with authority and expertise. I was never given a price that was incorrect, and felt privileged to be working with this person. He was genuinely concerned with my needs, and had interests in mind with all of his suggestions. Approval was quick for my finance, ever though i was not A-1 rated. My trade in was evaluated and fairly priced, and in the end I believe that we all felt like we were winners.
Bryan, Ty, thank you for sucn an incredible experience. I cannot express my absolute total gratitude to you for all of your help in getting me on my Harley!! Your attention to every detail and the respect and courtesy with which you handled my transaction was second to none! I feel extremely blessed to be able to get my bike from such an awesome dealership!! You made a customer for life out of me. Keepin' it in the wind.
Doing business over the internet when purchasing a used motorcycle can be quite challenging if you are not doing business with a reputable dealership. This dealership worked hard to obtain my financing and gave me a reasonable price for my trade in. The bike that I was purchasing had a couple scuffs on the saddlebags and they sent them in to have them painted before I arrived. TO ride the bike home to Arizona.
This is my first Harley Davidson Motorcycle, and it is in need of lots of work. The service manager Joe has taken the time to help me, he put my Hog in the hands of a real good mechanic who has taken his time to do the job correct the first time. At this point, no other motorcycle shop can top them, and that includes Harley Davidson's. Keep up the great work, will see them next week to have more work done.
Great buying experience, simple and easy. The managers were right to the point and I did not feel like I was in a car dealership doing the back and forth. I got way more for my trade than I expected to get, which was a nice surprise. I promise if you guys let these guys actually try to help you instead of trying to steal their motorcycles, you will leave happy.
Dave is awesome..He got me on my first Harley..A dream come true.. I drove from California to Texas to pick up my bike meet the guys at American Motorcycle..The whole entire staff are nice and friendly people. I love this place and highly recommend to anyone in the market for a motorcycle with challenged credit like myself.... Thanks guys!!!
I first spoke to john by phone and he helped me find a bike in my budget, I put a $500 deposit and 2 days later I drove down from OK.The new Ultra Classic is great and a great price. John took great care of me and I could not be anymore happy. Everyone was laid back, yet professional. Very good experience!! Thanks John and also Scott.