If only I could give hundreds of negative stars!!! I used these people on a referral. I cannot express this enough...do not allow these people to complete your taxes. I took my information in to have them complete my taxes. They were late and had to file an extension BUT they continued to state it would be done on time and when it came down to the date they refused to answer my phone calls and emails for 11 days. They finally got around to send in my taxes a month later but they were rejected and they never called or told me this happened. Another month later, the IRS had stated they had not received. I called Money Works and they said "Oh yeah, we received the rejection notice about a month ago." They could not give me an answer of why no one had called. My taxes had to then be filed via mail and they stated they sent it. I was never given a confirmation number. I continued to check with the IRS and they continued to state that they had not received. Two months later, I finally had to take off work and go into their office to get all of my paperwork. She continued to say that she could not find my information and she would get it to me later. Our conversation was not good. I finally got my paperwork and had to file myself. 6 months total! Sorry for this to be so long but need to get the word out! So disappointed! This office not only does not complete the work but they lie and try to receive payment for work that has not been done.
Just ASK Kirk Lockhart about Tax Preparation in Desoto and he will refer you to Amanda Davis.I got $1500 more than i got last year. Thanks Amanda Davis!
Best so far! I highly recommend. I had an IRS problem that no one else could solve until they helped me see what mistakes were done. They not only corrected my back taxes, they cut my tax bill in half. Great staff!!
Loved the service staff is very nice and professional , they explain everything to an understanding point. I highly recommend this place
Don't go here, I tried to go file early to avoid the crowds, I sent my mom here a year ago and my mom was audited and now owes the IRS... First thing that stood out to me when I walked in was all kinds of liquor sitting on the receptionist desk as soon as I walked in.. Then the receptionist just looked at me instead of greeting me or asking me who I was there to see... Second the tax preparer act like she did not know what she was doing, lastly what stood out was her saying she has to get more training when the IRS comes BACK to the office.. Big red flag!! Spoke with another tax office that stated that if It's comes to pay a visit to an office, the WHOLE entire office is being AUDITED... Don't go here!!! Listen to these reviews
We have used H & R Block here in Arlington for the last 31 years. The continued education and training they provide their employees yearly makes us feel comfortable that they are knowledgable in preparing our taxes properly. Them having knowledge of the latest updates on laws and rules affords us the opportunity of getting the deductions and credits available to us on our tax preparation. Their guarantee of satisfaction is a plus.
Terrible place! They falsified information on return and now I'm paying the cost. Not only that but I was told I would receive a different amount than what the IRS said they sent a check for! They stole $800 from me and the owner won't even take responsibility for his associate who screwed up!
Same thing happened to me!!! They activated a greendot card in my name, which I did not know about.. I was suppose to recieve a paper check but instead they had my refund sent to the card, and they withdrew all of my money and I havnt heard anything since!!
Everybody watch out. They stole my whole tax refund. They used green dot cards this year and had mine sent to there location. They had activated the card which requires your ss# and drained the card of $5800 from banks located next to there office locations. Then they told me they could do nothing about it. Do not trust them at no means.
This is in response to the previous review I am the owner and this is a fake review at no time have we ever had this type of complaint we have been open for 9 years and take pride in the work we provide every customer is given the opportunity to review the services provided we have a consent form that clearly states that each customer has reviewed and approved the submittal of their taxes furthermore we have an error and omissions policy that covers us in the rare case of mistake... Not even the name comes up as a customer we have served over 10,000 clients and pride in customer service..