3900 Arlington Highlands Blvd Ste 137, Arlington, TX 76018
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I went to the store to ask general questions and the store manager auto sign me up for an iphone 6 plus without my permission. then he said he is making mistake . he will correct it. but he never corrected it. so now sprint is billing me for an active account of an iphone 6 plus. which I never have one in my hand or a sprint phone number. I went to the retail store and calling sprint customer at least 4 times. and they never taking the fraud problem . if I am on the phone . they tell me to go to the store to get that take care. and when I went to the store. they told me to call 1800 to get that take care. this is the worst experienced I have with the brand.
sprint is not only owning me an apology and compensation me for this fraud was done by this now no longer work there manager. it is show a bad mark on my credit report for not paying bill and late on charge. again. on a fraud account. that was never authorizied.
as of today. the store manager is still refusing to correct the problem . and I already give her
a special case number from sprint fraud department . all she has to do is call her fraud department and have the problem fix. but no she is refusing to do that.
I have report this to BBB. hope this company is gettting sue very soon.,