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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
The Parks At Arlington
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

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SS
S. S.

04/17/2017

Overall
Selection
Service

Service tech showed up said repair was not covered under warranty, explained things with poor attitude, he left and we called the warranty place and they said it was covered he called before he can back out the following week, he asked if we decided to customer pay for repair, we told him no that the warranty department said it was covered, he hung up never called back, then shortly a different tech showed up and fixed the washer under warranty that was purchased in 2016. Obviously he didn't feel like working and or didn't like the labor rate his company pays for this repair.

SS
Sherran S.

03/17/2017

Overall
Selection
Service

The repairman came out as scheduled, fixed my dishwasher, and it works great. Very pleased with the repair service.

Becky S.

03/07/2017

Overall

I bought my washer/dryer in 2006 and have always carried the extended warranties as I am a widowed mom of 4. I have them come out annually and also whenever there's a problem. Although I have to be put on their schedule which at times is up to 2 weeks at times, they are always professional and efficient! Great job!!!

Clyde K.

02/15/2016

Overall

Waynes from Sears showed up on time and was very personable. He showed me what the problem was and even showed me online remedies through youtube and how Sears would fix the problem in comparison. He showed me where the MCU had shorted out and arched inside the plastic housing causing the plastic to fuse onto the MCU board. The process was completed in about 20 minutes. It started out as an F11 error communication issue between my CCU & MCU boards on my Whirlpool Duet.

Joyce J.

01/03/2016

Overall

I was impressed with the prompt service and the friendly well mannered repair man. The problem was solved in an orderly manner I will call sears again. Thank you m

NT
Norma T.

12/13/2015

Overall

I waited 2 weeks to get my WhirlPool Duet Steam Washer repaired. It took 3 technicians over 3 visits, and two shipments of computer boards to get it going. I spent last weekend doing laundry; 10 loads to be exact. The second tech told the 3rd tech that if he didn't get it fixed on his trip, to just run! He already knew that there would be blood spilled if I did not get my washing going that time...

Sherri A.

12/09/2015

Overall

I have a repair or replace policy for my stove. Sear can't fix it and they refused to replace it after my Thanksgiving was ruined! Now because I have no stove Christmas is ruined as well. I asked for a refund on the policy I purchased for the repair or replace but they had the audacity to offer me a prorated refund! How dare you? I am mortified by the way I have been treated by your company after twenty years of being a loyal customer. Me and my family are done with Sears if this isn't made right. Imagine as a grandmother of four how I decide to buy gifts for the grandchildren or a new stove for Christmas dinner because Sears doesn't honor there own policies... Tell me how you explain that to four children?? I would give you zero stars after this but it made me select one.