What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
5940 Kroger Dr, #110Fort Worth, TX 76244
From rentahusbandtx,This place is not recommended, unless you want to get ripped off!!!We are contractors, this is the only guy in 40 years, that I’ve bought from that wouldn’t honor his work. He’s also the only company that we have had to sue. Everyone else has fixed their mistakes, but Jorge t…
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
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Watch out when payoff time come!! They make up extra charges and lie about the reason!! After four years of off and on with company never had a problem until payoff. Watch out and Stay away from this company!! Auto club is a joke!!
The company is amazing. They believe in providing the best service, promptly and efficiently. They provide services for anything you might need repaired, built or remodeled. They work with Home Warranty companies, where they are not responsible for replacing drywall if it was needed to be cut for repairs, but the Home Warranty company sends a contractor out to replace the drywall. The technicians are professional and knowledgeable and bilingual. Great office staff. They are a caring, friendly, family-orientated business that are reasonably priced and do excellent work.
This company was used by our home warranty. Now, first off, most all home warranty companies have the worst contractors... I know this first hand. But I will say Elite was a GREAT company and I believe that they are just starting out, so once they get established they won't need any home warranty company to help them get business. They have been awesome and did a lot of repairs on our pool, I also had them do some upgrades out of my own pocket because of their cost and espertise! I don't normaly write a review unless it's to complain, but I had to take the time on this company!
This was a home warranty visit because of a mainline stoppage. Had a different contractor out the same day who didn't do anything but tell me he couldn't fix the problem...Durham guys showed up and had the issue fixed in less than 10 min. Then on top of that called their shop and fixed and additional issue with my washer/sink backup problem because they didn't feel right leaving me with that issue for my husband to fix. AWESOME JOB and AWESOME SERVICE!!! A++++++
WORST CUSTOMER SERVICE EVER! The man does not know how to adhere to parking and when asked to move he YELLED at my house keeper to get back in the house--even though she was on MY property. He is a very mean man, white Ranger truck, trailer 832-189HLicense #: TACLB00028808EExpiration Date: 06/23/2018Type: BEPhone: (817) 770-3400 . If they can not follow the street law and moral language, what kind of service do you think they will do if you hire them???
Durham contractors came out to find a leak in my house. They cut into the ceiling in order to be able to find the leak. They were able to locate and fix the leak itself; however, was told that they would come back and fix the ceiling at a later date when "they have more jobs in the area as we have to contract that work out to another person". It has been almost 18 months and I have never been contact. When I called the office recently to get the issue resolved they told me to "lawyer up" because they don't do that and won't fix the issue. When I asked them to get the document to show the same thing on theirs they said the electronic copy was not available and they were not willing to go to their archives to get the document. When I pressed further I was then hung up on. Terrible experience from a LAZY person at their main office.
It wasn't the plumbers I had a problem with, but the admin who organized the service. She put down incomplete information for my problem so when the plumbers arrived they said the could not fix my issues because she hadn't put my issues down in full. After arguing with her on the phone and why they could fix 2 sinks but not 3, she then told me leaking faucets weren't covered under warranty. I've since clarified with my home warranty and they are in fact covered. She was so unhelpful, rude, and unprofessional I just told the plumbers to leave.
Shoddy work. Left old parts and debris on the shower floor. Replaced the shower head with big blue tape showing that looks like a mistake (subsequent plumber says it should never look like that). Changed temperature in downstairs water heater when problem was upstairs. Said no issue with upstairs water heater, just needed to turn the heat up (which significantly decreased the water pressure and they said that was normal because the heat stirred up sediment) when subsequent plumber took 5 minutes to say the water heater was about to go out and would likely break and spill water all over if it wasn't turned off. Was approved by home warranty and replaced a week later. When they were called to deal with remaining issues they made an appt to come back, never showed for the appointment and then refused to come back when called back. Terrible!
I attempted to call and they didn't answer. I text and received a hateful message saying that they did not want to speak to me. I awarded 3 stars for promptness because they did reply quickly, I'm just sure they're under trained in handling potential clients
VERY rude and would not give elder mother time of day do not think they are worth call they said she could not afford because she could spell ok. She new to country and needs help with English as do I it is not our first language. She trie to call but they would not answer so she had to text and could not her words across
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.