My Husband and I were searching for a vehicle for our daughter. After looking at some pre-owned lots and searching the internet, I ran across the make/model of the vehicle we were looking for online at auto trader, for sell by Cransh Auto Sales. My husband called in the late evening (around 9pm) on a Monday and left a message. To our surprise, Ricky called us right back! Our conversation with him was unlike any we had experienced with other dealers: he answered all of our questions, was very informative about the vehicle and was not at all pushy to make the sale. We appreciated the honest, straight forward approach he had without the “games” we were getting at the other dealers. I will mention though there was no need to haggle over the price. The vehicle we were interested in was a Toyota RAV4. The amount we wanted to spend equaled around a 2007-2008 model everywhere else. Cransh was listing a 2011 model with the same options and less mileage than what we were finding elsewhere! And it was a 4WD! I can not stress this enough…We are NOT the type of people to purchase a vehicle online, sight unseen. However, Cransh is located over 250 miles from us. Because of the 25+ pictures listed, the straightforward, honest approach Ricky had, the reviews I read online of Cransh, and the free carfax report they offered right on the vehicles ad, we decided to move forward. We purchased the vehicle the next day (Tuesday), and it was delivered on Wednesday. They even waived the delivery fee! I will admit I was a nervous wreck until I actually saw the vehicle, but it was exactly what they advertised. The vehicle was very clean, in almost new condition, even the floor mats were covered in plastic. The tires and belts were in excellent condition as was the overall condition of the vehicle including the body, no dings, dents or major scratches. In fact I only found one scratch below the rear bumper. The only flaw I could find was the antenna was missing, but because of the new style antennas, I don’t think they realized it (the base part was there that looks like the Sirius antenna). I had it a week before noticing, and it was an easy 10.00 replacement part for the mast at the local auto parts store. I would highly recommend Cransh Auto Sales for buying a preowned vehicle. This was without a doubt the easiest vehicle purchase I have ever made! Their no-pressure approach, better than reasonable price, and honesty made this purchase go from a dreaded experience to a pleasure. Thank You Cransh and Ricky, you have made our daughter very happy (and us too). She now has a newer vehicle than we expected to be able to buy, with low miles, and that we feel will be dependable and safe and all for price that exceeded our expectations! The Wheelers
1400 W Interstate 20Arlington, TX 76017
From Business: AutoNation Ford Arlington, a Dallas-Fort Worth Ford dealer, has a vast inventory of new & used Ford cars, trucks, hybrids and SUVs. We offer vehicle financing, Ford OEM factory service & auto parts.
5300 Campus DrFort Worth, TX 76119
From Business: AutoNation Ford South Fort Worth, a Dallas-Fort Worth Ford dealer, has a vast inventory of new & used Ford cars, trucks, hybrids & SUVs. We offer vehicle financing, Ford OEM factory service & parts.
We bought a pre-owned f-150 from here last spring and the nightmare began. They had agreed to fix the power locks and trim around the rear window. After much run around they never replaced the trim even sending a guy to replace the glass but not the trim! Then they said they weren't going to fix…
Arrived at the front desk at 3:30pm on Monday and let the front desk lady know we had been talking/working with Joshua and Taylor. She paged Joshua over the intercom, but we couldn't even understand what she said over their poor quality intercom system. Not sure how sales reps are supposed to …
5000 Bryant Irvin RdFort Worth, TX 76132
From Business: At AutoNation, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.
I had shopped at prestige ford and it took me 10 minutes before anyone spoke with me. I had to go toe the receptionist and ask for a salesman before I was greeted by one. It was about 2pm on a Saturday. AJ met me at my car and asked if he could help me at TOWN EAST! I do not like it when 4 or 5 …
When getting a quick repair on my Explorer, Bankston Ford provided outstanding service. Specifically, they estimated the time frame and gave me a ride home. When a needed part didn't arrive as quickly as predicted and I was up against being late to pick my children up from school. The service…
Friendly, courteous and the cleanest, most prepped used cars I've ever encountered. Miguel helped my Wife and me select the best car for our needs, at a price we could afford. The 2004 Honda Accord we bought is top-of-the-line with leather and all the perks. Everything works, it looks and even SMELLS brand-new. 114K miles on the clock, and not even a hint of fog on the headlight plastics. EVERYTHING likely to give trouble has been replaced. The car is TIGHT, SILENT and feels like it's NOT EVEN BROKEN IN! Whomever had this one originally, took serious care of it. The original timing belt looks nearly unused, but was replaced anyway. Many parts are OEM Honda. Everybody I dealt with was courteous and ANXIOUS to please me, NOT pushy to make a sale. Miguel was SO patient with an old couple on a fixed-income, who haven't bought a car in 20 years... Everyone at Cransh made us feel like "family" and I highly recommend the store to anyone needing a really NICE car at an affordable price. Cars are sold "cash" and "as-is" with no warranty. However, the effort Cransh personnel expend to make the cars reliable is nearly unheard of. And, if the car does exhibit problems, Cransh offers VERY low cost repairs, having affiliations with suppliers for discount prices on parts, and low hourly shop-rates. I ended up at Cransh after searching the Internet for a clean Honda with less than 150K miles, and under $7,000. Searching "Auto Trader" I found nearly every car I was interested in was located at Cransh... So I became a pleased customer... Thanks, Miguel and thanks to Cransh management for making the sale seamless, and thanks to Cransh technicians for making a NICE used car into an EXCELLENT one! Sincerely, Leo (and Betty) Squiers, Grapevine, TX
As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about grueling paperwork and shady salesmen definitely made me cautious. But I am so glad that I went to Vandergriff Acura and that Max Coker was able to help me get a great car! I had zero credit and no down payment other than a car with nearly 200,000 miles on it. I was so scared that I either wouldn't get approved for a car or that my payments would be astronomical. Max got in touch with me before I even made a trip out to discuss options, he sent me links to cars that he thought might fit my needs and budget and didn't try to pursuade me to get a car I didn't love. In the end he was able to get me more than what I was expecting for my trade in and got me into a great reliable safe car that fit within my budget! He explained everything to me in a way I could understand, which was very helpful! He was so accommodating and patient with my indecisiveness and many questions. I could not have asked for a better experience, I am beyond grateful for his assistance and so impressed with the level of service we received. I will be referring all of my friends to Max!
I had a decent experience buying my 2010 Hyundai Genesis from Vandergriff Hyundai in March 2010. However, I do feel like they were misleading in various instances. The first was that they claimed they would have to charge me freight because they car I wanted was in south texas. Luckily I had done my homework and knew it was just up the street in North Dallas. When I mentioned I had no problem spending the $6 in gas to give my business to them to purchase it, that fee went away pretty fast. The second instance I was lied to, was in the finance department. They plainly stated that they would sell me a prepaid maintenance program that would cover my scheduled maintenances up to 60,000 miles. Turns out when I went in for my 15k mile checkup and oil change, they told me that my plan only covered the oil change. So basically I prepaid oil changes. In no way would I have ever signed up for that had they not misrepresented what they were selling me. Left a very sour taste in my mouth after an otherwise pleasent experience. Needless to say, they lost my future business. I hope that $800 was worth losing a future customer to them. Their loss more than mine.
We had a good experience at Vandergriff. We were blowed away at the level of customer service provided by this dealership. Most dealerships want the sale and good riddance, usually it is all about one day and that is when you sign the paperwork. We feel they did their best to get our business, but attempted afterwards to let us know our relationship will be for the long term. We recommend going to see Stan Bennett. He is not a high pressure salesman, during our first few calls he said just let me know what you guys want to do. He did not bug us every day, he allowed us to decide. We appreciated his skills and knowledge, which was night and day from several other dealerships. We actually drove from north of Dallas to Arlington, passing 2 other dealerships. The Acura dealership closest to us, lost our business to Vandergriff. We have no reservations in recommending this dealership, go check out Stan before you make a final car decision. He also can sale used or new cars, one of few salesman certified to handle both types of purchases.
Hello Jim G. here: I located a 2003 Ford Ranger on AutoTrader for my son and went to Cransh to see and purchase it. We called Rickie Moody and arranged to come in. The dealership has a giant lot with many late model vehicles and a huge warehouse that Cransh uses to recondition the vehicles. The office is also very neat and organized. They replace most belts, struts, mounts, hoses, breaks, tires and any other item that the vehicle needs. The cars are clean and in very good condition for being cash cars. When we arrived, Rickie had the Ranger ready for us to see. He was very professional and friendly. After purchasing the Ranger, we decided to change vehicles. We went back in and Rickie and Jorge helped us do another deal and switch to a car. I highly recommend this dealership for anyone looking for a cash car. The amount of reconditioning they do is phenomenal! Their professionalism is spectacular and, they have a number one goal to make you happy!
Outstanding business model! They believe it's better to put money into repairing used vehicles rather than discounting price. I just bought a used Ford F-150 from them and couldn't be happier (even though the mileage was high). The truck is in cherry condition and Cransh Auto saves all the boxes the parts came in for their repair of that specific vehicle so you can see what has been done. Miguel Espinoza was our sales agent and he is a fountain of information on each vehicle they sell and what has been done for repairs. He stayed with us through the identification and acquisition process correcting any problems we found. I highly recommend him for your sales advisor (214-623-7771). I might also mention that these are used cars and trucks not new ones so there may be some imperfections and blemishes, but nothing you can't accept. Try them...you'll like them!!
Steve DeWitt and Craig Marquis were so helpful when I went in looking for a new car. I hadn't purchased a new car in a very long time but they made the process quick and painless! Craig helped me choose the exact car to meet my needs. He listened to my concerns and desires and was able to satisfy me a way no other sales person was able to that day! It made the decision to buy from him an easy one. Steve came out of the 'glass bubble' and sat down with me. He listened to my concerns about the cost of the car. He understood that I could only afford a certain amount and didn't try to pressure me into paying more money than I was comfortable paying. Financing was a breeze and the next thing I knew I was driving off the lot in my brand new car! I am so happy! I will be a customer for life!
I flew from Baton Rouge to go get a truck that I bought via this company. I was very please with the manager who came to pick me up from the airport. When I saw the truck a Dodge Ram 3500 2007 I was a little bit scare because of the amount of money involved .Knowing that anything could go wrong I started to ask questions who were all answered professionally by Greg. I was aware that I was not buying a brand new truck and that I would probably have to spend some money in order to have the truck my way and I could deal with that . I've been driving the truck for a few weeks now and let me tell you this: It runs very good. I had a good experience with Power Motors of Arlington and I'm going to fly again over there if they can get me what my brother wants. Thank you guys!
My salesman, I believe his name was Justin, displayed true professionalism from the moment that I stepped foot on the lot. He insured the whole process from the moment was enjoyable and centered on me. He was not forceful like most car salesman and let me run the show, I told him what and when I was ready to buy. I have actually been in the car business before for about 5 or 6 years and I can’t tell you how the culture at Cooley of Arlington is much more customer oriented than any other dealership that I have been a part of or purchased from. Anyone who is interested in a new or used car or truck and does not at least give Cooley a shot is truly missing out on a remarkable experience. Thanks team Cooley for everything!