Less than a month ago, I got a 2010 Dodge Journey from this dealership. There have been nothing but lies being told since I left the lot. I was promised by the salesman Ryan that my vehicle was fixed before even leaving and signing the paperwork. However I learned that it was a lie and that the shady mechanic next door simply turned off the engine light. After making several hundred calls to both the dealership and the service department nothing has been resolved. Please do not go to this dealership and definitely don't deal with Ryan, he is a scam artist.
I have a little 1962 Austin Healey that I've had nothing but problems with for two years. I finally decided whatever issues it had were out of my hands, and sent it to Jeff at British Auto Specialists to get an expert's opinion. I was nervous as he had so many other cars being serviced, but afte…
3906 E Jefferson StGrand Prairie, TX 75051
From Business: Autosalvagedfw.com has 5 locations to serve all of your parts needs. We sell Engines, transmissions, auto parts and body parts for all domestic and foreign cars and trucks and unbeatable prices!We have multiple locations across the DFW area!ABC Truck & Auto Parts4007 E Jefferson StGrand Prairie TX 75051(972) 263-1014Open M…
1111 E Interstate 20Arlington, TX 76018
From Business: Ewing Chrysler Jeep Dodge Ram has been making our customers smile since 1972. As your automotive ambassadors, we’re committed to providing you with an exceptional experience every time you visit us. We offer an extensive inventory of new and pre-owned vehicles in the Chrysler, Jeep, Dodge and Ram families, and our technici…
5512 S Cockrell Hill RdDallas, TX 75236
From Business: Thank you for your interest in Denton Auto Sales. We know buying a car can be a stressful ordeal. You want something practical. You want something that runs. You want something you will be proud to drive... What you don 't want is a pushy car salesman who is just trying to make a sale. Well, Denton Auto Sales is a great de…
This company is very unprofessional and needs a new mangement asap the man john is a racist prick who rasies the price after saying one thing just because he feels like it he is unprofessional and is not a man of his word
Each and every visit I have here is quick, friendly, and precise with excellent customer service! They always do a great job of making sure all my needs are met and questions are answered. Thanks Cody and Vandergriff Chevrolet!
The salesman was extremely rude and treated me like a child. I asked if they had a mechanic check the vehicle out they stated they had. I asked if I could see the report they stated that it wasn't for the public it was just for their dealership. When I started to ask if he could tell me what they had fixed on the vehicle he stated that he had no idea because he didnt have the report. At this point in the conversation the salesman started to become very agitated. I told him that I was 3 hours away (live in a small town in west Texas) and the soonest that I could get there would be Tuesday and I wanted to put a nonrefundable deposit to hold it till them. This is the point where they started treating me like a child. The salesman told me that I would be able to put the nonrefundable deposit down of $300 dollars. I said that was fine and asked if that deposit would go to the purchase price of the vehicle if we chose to buy it he stated yes and then became very agitated and stated never mind i don't want to take your deposit you'll just have to come in and see it and that I did not understand the term nonrefundable and I would come in Tuesday and demand my money back because I wouldn't like the vehicle. He then started to lecture me on how a nonrefundable deposit works.I told him that he was being very rude to me and I wanted to speak with another salesperson, he then told me that he was the only one in the building and that he was the manager. He was extremely rude and aggressive towards me. After that part of the conversation I decided not to do business with this company. I posted my review to Facebook and their way of responding back to my review with lies about my financial and credit situation. I did not run a credit application and did not speak with them about financing a vehicle because I was paying cash. Instead of rectifying the wrong they then decided to spread lies about information that they never even had or bother to obtain.
Fast and professional service. Quality work. Very reasonable prices. I highly recommend!
I drove 5 hours to this dealership to buy a car on their website after calling several times and them not being willing to deal on the phone. When I got there they told me they ‘sold’ the car last night and tried to get me to buy another car. It’s been on the website for weeks And is still on the website. This is false advertising and against the law. If they are willing to break the law so blatenly, I would not trust them on any level. Stay away!! Not worth your time. If there was a 0 star rating that is what I would selected.
I put a down payment of $1500 on a Chrysler 300 barely had it six months all of a sudden it wouldn't crank called the carlot spoke with Tim he gave me the number to the tow truck company long story short he says motor is gone which is a lie Mr.Tim wouldn't let me look at the car, put me in another vehicle or anything basically took my money but he will be hearing from my lawyers soon! Therefore people he seems nice but DO NOT LEASE A VEHICLE FROM HIM PERIOD!!
Service here has gone down. More about the money then the Service. Other Honda Dealers in the area have cheaper Labor Prices and Cheaper accessories. Sales People give you the run around and don’t Keep their Word.
I was shopping for a specific vehicle and not a lot of lots have it. Vandergriff did and their price beat everyone else’s, by far. We worked with Vincent Towne. He was very friendly, helpful and knowledgeable. This was a huge purchase for us ($$) so it brought a lot of anxiety with it. He didn’t make me feel pressured into it and he gave us space to make our decision. We then worked with Austin Bryan in finance. He too was very knowledgeable on his part. He knew when I wasn’t interested in something so he quickly went over it and when I needed more info on something, he answered all of my questions. We had to go back for wheel locks (my fault because I rushed the process, we would have caught it if I had more time to go over the vehicle after finishing paperwork, I had to get my son from school). When we returned, George came right up to us when walked in and was willing to help us. He got us the paperwork we needed from the new car Dept, took us to parts where (I’m sorry, I didn’t get his name) we had a guy get us the part we needed. He then took us to Damian in Service, who was very pleasant and polite. I am extremely impressed with the level of professionalism as well as the comfort feeling that the entire team at Vandergriff gives. I have never been to a dealership that has so many good people at it. I have worked with four Chevrolet dealerships and one Ford in the past few years. None of them compare to Vandergriff. The only thing that would make them better is if they weren’t two hours from me. Without a doubt, I would do business with them again. The best part is that they want you to be 100% satisfied. If you aren’t happy, they want you to give them a chance to fix it.
Friendly, courteous and the cleanest, most prepped used cars I've ever encountered. Miguel helped my Wife and me select the best car for our needs, at a price we could afford.The 2004 Honda Accord we bought is top-of-the-line with leather and all the perks. Everything works, it looks and even SMELLS brand-new. 114K miles on the clock, and not even a hint of fog on the headlight plastics. EVERYTHING likely to give trouble has been replaced. The car is TIGHT, SILENT and feels like it's NOT EVEN BROKEN IN! Whomever had this one originally, took serious care of it.The original timing belt looks nearly unused, but was replaced anyway. Many parts are OEM Honda. Everybody I dealt with was courteous and ANXIOUS to please me, NOT pushy to make a sale. Miguel was SO patient with an old couple on a fixed-income, who haven't bought a car in 20 years...Everyone at Cransh made us feel like "family" and I highly recommend the store to anyone needing a really NICE car at an affordable price.Cars are sold "cash" and "as-is" with no warranty. However, the effort Cransh personnel expend to make the cars reliable is nearly unheard of. And, if the car does exhibit problems, Cransh offers VERY low cost repairs, having affiliations with suppliers for discount prices on parts, and low hourly shop-rates.I ended up at Cransh after searching the Internet for a clean Honda with less than 150K miles, and under $7,000. Searching "Auto Trader" I found nearly every car I was interested in was located at Cransh... So I became a pleased customer... Thanks, Miguel and thanks to Cransh management for making the sale seamless, and thanks to Cransh technicians for making a NICE used car into an EXCELLENT one!Sincerely,Leo (and Betty) Squiers, Grapevine, TXPS: It's now March, 2018 and has been over a year since we bought the Honda Accord, and it is STILL perfect... So perfect in fact that friends/family riding in it ask if it's "brand-new"! I realize not all cars end up THIS good, but they REALLY got this one right! Thanks Cransh!