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Merle Norman Cosmetics

Map & Directions
(2 Reviews)

721 Massachusetts Ave, Arlington, MA 02476

(781) 643-5454

OPEN NOW
Today: 9:30 am - 6:30 pm
99
YEARS
IN BUSINESS
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Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Brands
opi
Payment method
discover, master card, visa, amex, all major credit cards
Neighborhood
Arlington Center
AKA

Merle Norman Cosmetic Studio

Merle Norman Cosmetics Inc.

Categories
Cosmetics & Perfumes, Beauty Supplies & Equipment
Other Information

Price Range : Average

Wheelchair Accessible: Yes

By Appointment Only: No

Reviews

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Pariquita79

09/08/2010

Provided by Citysearch - 
Overall
Excellent Manis and Pedis, Customer Service Not So Much...

While I have no complaints about the services provided at this really great cosmetic studio (manis and pedis are wonderful!) I must say that I do have an issue with appointment making process.

It has happened twice where I have called two weeks in advance to book an appointment and then placed a confirmation call the day before the appointment and they do not have me scheduled. What if I had not called to confirm and just showed up for the appointment I KNOW I made? Well, they couldn't help me and would have to turn me away since they were all booked up! Are you kidding me? I was not happy.

This has also happened to another family member of mine. My sister in law suggested that I book the appointment in person so I can see them documenting the appointment in their book. I just don't know - I feel that if I call and make an appointment and I am told ""you are all set"" - I should be able to show up and have the services I requested done.

In any case, that is the only reason I have an issue with this place. If you can get an appointment and can make sure that THEY keep it, then you are golden with the service.

awaring

09/26/2005

Provided by Citysearch - 
Overall
Very friendly, great pedicures

I have been to Merle Norman a few times to get my nails done. The women who work here are very nice and do a great job. The pedicures are wonderful, and last almost an hour for $35!