904 N Rockford Rd, Ardmore, OK 73401
Phone: (580) 319-5332
Goodwill Store & Attended Donation Center
Goodwill Store and Attended Donation Center
I went into this store 3 times the first week I discovered it. The first two trips were awesome. Good prices, clean store, but unfortunately the third trip will be my last. The manager tried to charge me $60 for a used set of three drapes which were CLEARLY marked as $20 for the set. She kept insinuating that I had grouped the drapes together on the hanger and had removed the price stickers and fobs on two of them which was completely untrue. When I denied this, she then tried to sell them to me as a set of 2 for $20 and the third single one for another $20. When I told her that this did not make any sense and that I wanted none of them, then. She seemed happy that she could take them back and leave me, the upset customer, to her underling cashier to placate. I can only assume that this manager was either trying to make an extra income from tripling the cost at the register or wanted to save the drapes for herself or a friend. Either way, I will not be giving my considerable donation monies to Goodwill as long as they employ such irresponsible and unethical managers such as this.
The good will store in Ardmore started off as a stellar place to shop. All of a sudden in August 1017 I went in to shop and all sizes were crammed together and the store was a disaster to shop. I have heard a number of people that will no longer shop there. Taking the 10 percent discount cards away is not the answer arranging the store is.