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Trusted in Humboldt County since 1948

Full Service - Locally Owned & Operated Since 1948

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General Info
Franklin's Service is a locally-owned business with roots going back to 1948. Over the decades, our business has transformed to continually provide you with the best in tires and service. Our ASE-certified technicians provide both maintenance and repairs on a variety of vehicle makes and models. Excellent automotive services including brake repair, belt and hose replacement, A/C repair, auto glass repair, exhaust system repair, diesel engine service, transmission repair, and battery replacement
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Air Conditioning & Heating
  • Tires, Wheels & Alignments
  • Auto Glass
  • Inspection & Diagnostic Services
  • Brake Service
  • Battery Services
  • Transmission & Drive Train Services
  • Oil Changes
  • Ignition & Electrical Systems
  • Cooling Systems
Payment method
debit, master card, visa, amex, discover
Location
Franklin's Service is conveniently located nearby both downtown Arcata and Humboldt State University, making it a perfect auto repair shop for anyone in the area. Just off Highway 101, take Giuntoli - west, next to Toni's Restaurant.
Neighborhood
Pacific
Amenities
Complementary coffee and a clean waiting area
Associations
ASE Master Certified TechniciansLicensed Smog, Brake & Lamp Inspection Station
Social Links
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, Emissions Inspection Stations, Tire Dealers
Other Information

Warranties: Yes

Parking: Lot

Services: Air Conditioning & Heating, Tires, Wheels & Alignments, Auto Glass, Inspection & Diagnostic Services, Brake Service, Battery Services, Transmission & Drive Train Services, Oil Changes, Ignition & Electrical Systems, Cooling Systems

Appointment Needed: Yes

Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover

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Reviews

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Derrick M.

03/21/2019

Overall
Expertise
Professionalism
Promptness

I was happy with my dealings with PJ and this shop. Even though they were unable to help with the fix on my truck due to warranty issues. They were still valuable in helping with getting my truck on the path to getting it home. For that, I praise them. Thank you guys.

annls123

06/09/2012

Overall
Great service, they always try...

Great service, they always try to make repairs affordable- very happy!

carguy69

02/14/2012

Overall
I've taken my car to Franklin'...

I've taken my car to Franklin's Service for years and they've always done a great job. Always reliable and friendly, even when they're busy. Wouldn't go anywhere else.

jennan

09/07/2011

Overall
I also had a terrible experien...

I also had a terrible experience at Franklins. I had leaky axle seals on my front axle. They didn't even take the tires off before they handed me a 1000+ estimate saying I also needed to replace my brake pads, drums, abs ring, and a laundry list of other things. I waited it out and took it to a trusted mechanic in my home town, turns out only my axle seals needed replacing. Be very wary of these mechanics.

joeythejeweler

03/31/2011

Overall
TERRIBLE AWFUL BAD service

DO NOT TAKE YOUR VEHICLE to Franklin Service Center Arcata. They are dishonest, disrespectful, everything bad you don't want in a mechanic. They tried to charge me thousands of dollars replacing parts that didn't need to be replaced. THANK GOD I got a second opinion. (Another shop fixed my problem for $350 when Franklin Service Center wanted over $1500). They had me bring my vehicle in 3 seperate times, and never worked on my vehicle, saying they needed to reschedule. They didn't care at all that they were costing me time and money by making me bring my vehicle in when they didn't even work on it. CONSIDER YOURSELF WARNED. WORST MECHANIC IVE EVER DEALT WITH

sinner66

08/20/2010

Overall
Don't Go Here!

They laughed at me when they said my car did not pass smog.. They would say that for 132 bucks wee can tell you whats wrong... Two days later.. my car passed elsewhere, with nothing more then supreme gas and the engine being at PROPER RUNNING TEMP!