1903 Heindon Rd, Arcata, CA 95521
|Mon - Fri:|
|Sat - Sun||Closed|
Services: Air Conditioning & Heating, Tires, Wheels & Alignments, Auto Glass, Inspection & Diagnostic Services, Brake Service, Battery Services, Transmission & Drive Train Services, Oil Changes, Ignition & Electrical Systems, Cooling Systems
Appointment Needed: Yes
Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover
I was happy with my dealings with PJ and this shop. Even though they were unable to help with the fix on my truck due to warranty issues. They were still valuable in helping with getting my truck on the path to getting it home. For that, I praise them. Thank you guys.
I also had a terrible experience at Franklins. I had leaky axle seals on my front axle. They didn't even take the tires off before they handed me a 1000+ estimate saying I also needed to replace my brake pads, drums, abs ring, and a laundry list of other things. I waited it out and took it to a trusted mechanic in my home town, turns out only my axle seals needed replacing. Be very wary of these mechanics.
DO NOT TAKE YOUR VEHICLE to Franklin Service Center Arcata. They are dishonest, disrespectful, everything bad you don't want in a mechanic. They tried to charge me thousands of dollars replacing parts that didn't need to be replaced. THANK GOD I got a second opinion. (Another shop fixed my problem for $350 when Franklin Service Center wanted over $1500). They had me bring my vehicle in 3 seperate times, and never worked on my vehicle, saying they needed to reschedule. They didn't care at all that they were costing me time and money by making me bring my vehicle in when they didn't even work on it. CONSIDER YOURSELF WARNED. WORST MECHANIC IVE EVER DEALT WITH