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COMPLETE AUTO CARE, IT'S WHAT WE'RE ALL ABOUT

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust all of which add up to a total car care experience.
Extra Phones

TollFree: (800) 367-3872

Services/Products
Car Auto Batteries, Radiator Service, Disc Brakes, Starters & Ignitions, Firestone Tires, Ignitions, Tune-Ups, Engine Services, A/C Service, Vehicle Inspection, Bridgestone Tires, Car Auto Wiring, Tires Service, Engine Repair, Batteries, Steering & Suspension Services, Brakes, Rotors, Brake Services, Repair Services, Radiators, Minor Repairs, Cooling System Parts, Auto Heating & Cooling Services, Brake Pads, Car Auto Maintenance, Climate Controls, Alternators, Spark Plugs, Transmission Service, Starting & Charging Services, Engine Tune-Up, Oil Change, Tire Repair Services, Vehicle Maintenance, Tires, Air Filters, Wheels, Car Auto Inspections, Alignment, All Auto Services, Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience..
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
cash, debit, visa, amex, master card
Neighborhood
Arcadia
Categories

Reviews

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KP
Kim P.

03/20/2022

Overall
Expertise
Professionalism
Promptness

I needed 4 new tires and called around to local tire shops to order tires, and schedule service. I did most tire shopping and comparison online because that is how most tire companies required we do shopping during the Covid surge. It was December 2021 during the Omicron surge and I needed 4 tires. I called around and Firestone was the only place that actually answered my phone call right away. They were busy and still took the time to order my tires and schedule an appt. Other local companies did not answer my call despite my calling several times. When I called other tire places, the automated phone system took me through their recorded options, but there was never an option to speak with an actual person. The only option was to order the tires online, then schedule an appt. I looked on Firestone’s website, saw the tires I wanted, called them, and told the staff member the exact tires I wanted. He was very familiar with the tires. He ordered for me with a 2 day arrival. He scheduled me for an appt on the day the tires arrived. Other local tire places were taking 5-6 days for tire arrival, plus I would have had to still schedule an appt using their online website, and appts were still about 3-5 days out after tire arrival. Firestone in Arcadia provided me with excellent service. I dropped off car about 8am and the car was ready about 4pm later that day. Considering it was during another Covid surge, and winter when many people need and replace tires, I received excellent service. My babysitter was able to pay and pick up my car while I was at work. Thank you for excellent service.

mfousse

04/05/2008

Overall
Fair - but can't predict time well

I got my rear brakes done and an oil change - they told me it would be ready in an hour to an hour and a half. After 2 hours they told me it would be another half hour. An hour and 15 minutes later I got my car back.



3 hrs and 15 minutes vs the 1-1.5hrs they first quoted me.

Details

Phone: (626) 247-8825

Address: 1500 S Baldwin Ave, Arcadia, CA 91007

Website: http://local.firestonecompleteautocare.com/california/arcadia/1500-s-baldwin-ave/?lw_cmp=IYP_DEX_ESS_11320