I have been taking our family's vehicles here for years. They tell us what they need and what can wait. Always friendly and professional.
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I've used them for several years but then when I recently got an oil change I had a oil pressure light come on the next day, The Dealer informed me that the oil filter was crushed and was likely never changed causing low oil pressure. After talking to the manager he said he could not refund my money and only the owner could. I gave him my name and info for the owner to call to discuss. I never heard back. My Recommendation is to never keep on driving as they obviously do not care about there customers...
Told them not to touch my tires, I had just checked that inflation level was correct (40psi). They didn't listen and proceeded to let air out of the tires on one side of my vehicle before I caught them. Then they didn't re-inflate the tires to the same level, claiming their gauge read 44ps. When checked with my gauge it didnt even read 38psi. So I had to drive with tires on one side of my vehicle at lower level than the other to a place I could correct their screw up. Best part is, the automated machine I used to fill my tires had a matching reading to my gauge, which indicated that the gauge they use is WRONG!!!!!!! Don't trust pretend mechanics with faulty equipment, improper tire pressure causes damage to tires and effects handling/safety.
Went in for an oil change and tire rotation. They noticed my brakes were worn and told me they will need fixed, but didn't try to convince me it had to be done immediately. I've gone in to have the 'Check Engine' light checked several times. They've always had answers and always given me more than one option. This is your neighborhood service station.
We looked at their rewards program. You get 20 point per fill up. However, you get rolling points, that must add up to 15,000 to get a prize which means you must fill up 25,000 dollars in gas or merchandise a year to get a $2.95 mug. I'm not sure but that sounds a little fishy.
Good service, clean can, excellent coffee, delightful people all reside at this location. Overnights however, are not so good.
The service is exceptional. Nice folks, treat people right.
The needs of many are sometimes served by the disagreeable. The Motomart on Van Roy is such a place. I wrote a check and they argued for 10 minutes over it because my liscense was expired. I then recieved a lecture. I called the corp office and was told to in a polite fashion, to buzz off.