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We had been taking our dog, Montana there since 2007. Every appointment we've had the staff was very friendly and explained exactly what they were doing. They are also very reasonably priced. Recently we took Montana in and she crossed the "Rainbow Bridge". I cannot thank the staff there for the compassion they showed us during one of the saddest times of my life. Today we even received a sympathy card. I cannot say enough good things about them. Thank you North Heights Veterinary Clinic from the bottom of my heart!
I moved the care of my animals to this clinic several months ago. Soon after that, I adopted a dog who was very ill, physically and emotionally. Both she and my two cats have had excellent care. The staff related so well to my very frightened dog that she was able to come through some difficult medical treatment with little or no trauma. We see Dr. Byom and I think he genuinely cares for the animals...very gentle and thorough and gives lots of information to the owner. Really like all the staff. Rates are reasonable. Highly recommend.
09/13/2010Provided by Citysearch
My wife and I have always had pets. Cats, dogs,birds and now a chinchilla. Toby, the chinchilla, hasn't had a need yet to visit the clinic. All our visits have been favorable. Even those where it was the end of the line for one of the family (except our personal emotions). The vets and staff have a genuine compassion for ""critters"" and their humans. Fees associated with care given have always been disclosed no problems. Perhaps we ask a lot of questions. We'll always rely on North Heights and will recommend the same as the best!
I have been going to this clinic now for 9 years since moving to Appleton WI, Dr. McDermott and Dr. Byom are great vets there. There vet techs Also Lynn, Michelle, Sara and the others are great. They have called when they knew we had emergencys and called "off the clock" on their own time. The staff is really caring and I would go no where else.
10/08/2008Provided by Citysearch
The overall service was really not bad however I feel they prey on pet owners emotions in order to get as much money out of them as possible. When asked about procedure costs, very low estimates were given but at time of pick up the cost more than tripled. Dr Byom was somewhat helpful with discussing the exorbitant fees they tacked on however, he still fell far short from addressing my concern that these costs should have been more fully disclosed when I agreed to them.
Dr. Sarah was extermely inexperienced and should be avoided at this point also. She will probably be a decent vet at some point but you are better off asking for an experienced vet.
It may not sound like it but I feel my cat got good treatment. You should just be wary of the costs and company's policy of lack of disclosure.
Phone: (920) 666-2423
Address: 1001 W Northland Ave, Appleton, WI 54914