Technicians are more concerned with selling warranties than fixing your productworst company there is to fix stuff. Had them out for fridge, washer, dish washer, oven...dishwasher leaks the guy basically told me im an idiot and it doesnt leak, well last night it did and it pops open while running. model in store shuts properly mine does not.
4635 W College AveAppleton, WI 54914
Wherever you bought it, we'll repair it.Schedule Your Repair
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1613 N Richmond StAppleton, WI 54911
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Called for repair on my Maytag washing machine, the tech took off the top and pushed a button which showed the last error code and he turned to me and said "buy a new one". Told me it would be 800 + and a new one isn't much more. I got a second opinion from a smaller Maytag sales and service center and it was fixed for 1/3 the price. Incidentally, it is not possible to match a 6year old usher to the dryer so it is recommended to buy both for a mere 1600 or more. This was the third appliance from VanVreede's that they came to repair and were able to fix NONE of them. My Sub-Zero was worse and leaked AFTER they came causing 16000 damage to hardwood floor and finished lower level. STAY AWAY
Worst service experiences ever! Would not recommend to anyone (Howie Voigt Appliance Service). I called and made an appt for warranty work on my fridge yesterday, it's been making noise since the last visit they were at my house for and now my ice maker stopped working. I was assured that the technician would NOT arrive until after 2 pm and they would call me 30 minutes prior to arriving so that I could leave work to meet them at the house. I was very cautious on scheduling the appt and informed them many times that I could not leave work any sooner than 2 pm to meet someone at the house as both myself and my spouse work full time jobs from 6 am to 3 pm daily. They kept insisting that nobody need be home as no money would have to be exchanged. With having 2 dogs I do not feel comfortable allowing some stranger in my house while nobody is home. My phone rings at 12 today, the service tech telling me that he's on his way to my house and I'm either available now for the appt our I wouldn't have an appointment as he will not wait and his work order said nothing about after 2 pm. He said he will be talking to his office and if they want to they will call to reschedule. I called the office, talked to a lady that put me on hold and comes back to tell me that that was never promised and they will only give 4 hour windows for arrival. Bullcrap! I actually have a recording of the phone call and me making the appt and the service rep assuring me they would NOT arrive until after 2 pm. Again told me that I can either leave a door open for the to arrive and take care of the work while no one is home or I will have to arrange to be home during the 4 hour timeframe. The first time I called them out, I told them exactly what was wrong with it, he comes out, writes down the model number (which they already had since I purchased the product from Van Vreedes,told me exactly what I told him was wrong with it, says they need to order the part and 2 weeks later finally called to replace.
Make sure they have appliances in stock before ordering. If not they will charge you, and it will take several weeks to obtain a refund.
Frustrated because washer still not fixed and now I have to wait another week before they can come back out again. Then I'm sure wait for more parts and another apt to hopefully fix. ���� Mom of two boys needs to be able to do laundry at night!!!
I was shocked to see a (1) star rating? Judy, Paul and Economy Appliance have been selling and serving our families appliances for 25 years and believe me when I say they are the best! You will not find a more honest business at a reasonable rate. Economy Appliance A+
six times to house and the fridge still not fixed.
My daughter bought a refrigerator from them. It was delivered defective. Grand does not stand behind their products. They wanted a different frig and the salesman told them that the store couldn't take a hit like that. Excuse me, they spent good money and they did not order a defective product. If they had wanted that they would have bought off Craig's List. Frigidaire also did not stand behind them. Beware on the warranty. Their service company does not go certain places. Would not recommend this store. When they called the salesman hung up on them. Really? They won't be around here long.
The review below was made by a disgruntled renter who didn't follow instructions after repair was completed each time. Eventually the on site resident manager confirmed this to us. That's why we felt a response to his very negative review was warranted.