My insurance approved an order for maintenance on my power chair. All it needs are batteries. The referral went to Aero Medical first, then from there to Desert Medical Equipment. It took 3 messages before anyone would talk to me, and then he was cavalier and rude in spite of my dire circumstance. I explained that I'm a bilateral amputee and the chair, in effect, is my legs. The batteries are dead so I'm stranded. He curtly informed me that they don't have a regular schedule for (my area) but when/if a tech happens to be in the area they would give me a call. What!? I'm dead in the water, and you don't know if you can come to my area or not? The rudeness and lack of empathy was surprising and hurtful. I cannot recommend these people. They seemingly don't care about the people they're in business to serve.
Cont. reschedules delivery of DME, very rude, called me by another name when they call so I thought it was a wrong number or joke. Home bound patients rely heavily on these services and it's disgusting when one just gets kicked to the back of the line over and over again. I have asked the insurance for a redirect to another company. These people are never going to do anything!
Ok. It's not a drive through but the service is amazing and vary professional. As long as you have refills coming they fill it without you having to call. And I feel Jonathan really appreciates my business.
I found this pharmacy doctor to be so knowledgeable, he even spotted an RX from a MD, that was contrary to another med I was on and he contacted the DR, told him of the contrary indicators and got the MD to prescribe another med.. I find him personable and thorough. Staff are friendly and kind. Thank you . love this Pharm, much more than the big boxes... and NO LINES !
Lost my moms prescriptions and could have cared less. No apologies. Walgreens will be getting my business from now on!
GREAT pharmacy. Treat you like family. Small town caring I love this place. Never have to wait in line but for minute, they are so friendly and helpful
Fast freindly service. I only had to wait for 5 minutes. Great staff