Pretty much have to agree with the other one star reviews. There is no customer service to speak of. Do not expect anyone to return your phone call. Get the same answer any time that I have called "owner is on a big job and has no time to return calls".
1221 E Semoran BlvdApopka, FL 32703
From Business: U-Haul is the choice for truck, trailer, cargo van rentals, RV, Boat, & Vehicle storage and U-Box containers; most offer self-storage, boxes, moving supplies, hit…
I agree with the other reviews. It took them so long to respond to my needs, I ran out of gas and it took days to get them out. My son and I had to bathe with boiled water until they decided to repond to my 3rd request for them to come out. My intial request was iin August, they came in October. Needless to say, that leaves me with a huge bill to pay at once. If i were the owner of the property, I'd look into another company. AWFUL AWFUL AWFUL
Terrible customer service. I had called two weeks ago, and the receptionist stated the owner will call the following week....that was two weeks ago! Called again, and, again, the receptionist stated the owner will call next week! I explained to her that he was suppose to call me back two weeks ago, and if I did not hear from him, I would find someone else. She replied she will inform the owner of my request, and ended the conversation. She was nice, but she did not seem concerned that I was upset or cared if I went to someone else. She was pretty nonchalant about it. Oh well...I guess they are doing good with business, so I will go and find another local service.
As far as the reviews posted the company does not have a half retired owner Apopka Bottle gas has a working owner he is not only the owner but he is also the service man for the company. He has just hired all new staff including office staff and I encourage old customers that had a bad taste left in their mouth by the previous employees of the company to give Apopka Bottle Gas another shot. - a freind who knows whats really going on :)
Difficult to reach. Don't return calls, generally terrible service. Locked into a lease and suffering threw it !!!Owner is a nice enough guy, but NO ONE can or will do anything without him. And he is 1/2 retired.