883 E Semoran Blvd, Apopka, FL 32703
Fax: (407) 886-4053
Cuisines: Chicken, Pizza
My mother purchased a $100 gift card for my family from the Pizza Hut on 883 E Semoran Blvd, Apopka, FL 32703. I tried to use the card for the first time at the Pizza Hut on Rock Springs Road (close to where we live). The manager told me there was a zero balance on the card. I was shocked because this was a brand new card that had never been used before. I scratched the back of the gift card in the store, in order to get the pin number to use it. Thankfully, we had the receipt from the Pizza Hut on 883 Semoran Blvd proving that $100 should be on the gift card. The manager at Rock Springs Road was nice enough to give me a discount because she saw it was a brand new card and we had the receipt from the other location. To make a very long and frustrating story short, none of the employees (including the manager at the Pizza Hut on 883 E Semoran Blvd) helped us once we explained that we purchased this faulty card at their establishment. The employees and even the manager on duty were extremely rude. The cashier and manager refused to give my mom a refund (even though we had receipts to prove we bought the card there). My mom contacted Pizza Hut’s corporate office and we still have not received a refund. I do not recommend the Pizza Hut on 883 E Semoran Blvd to anyone. The service and management is lousy. I strongly encourage anyone looking to purchase a Pizza Hut gift card from the store on E Semoran to look elsewhere (they are thieves and will never receive my business again). To take this scathing review of the worst Pizza Hut on earth one step further, I must say that I am thoroughly disappointed at the response from Pizza Huts Corporate office. They honestly, have not done anything to make this situation right.