I ordered two jars of a hydration drink mix that were both spoiled on receipt. I have experience with this product and if they are not stored as directed - STORE IN A COOL, DRY PLACE - they become caked, discolored and bad tasting, as these were. Their website states returns need pre-authorization. THERE IS NO WAY TO CONTACT THEM! No response to multiple emails. Calling their customer service number results in a test recording - no chance to leave any message. And their company phone number listed on BBB and YP is no longer in service.They are the worst on-line company I've ever encountered!
3895 Lake Emma Rd Ste 109Lake Mary, FL 32746
From Business: Our Herbalife nutrition club can help you lose weight with more energy and without hunger. We can also help you gain muscle. Stop by for a free body analysis and …
This site will take your money but ship nothing. They will not communicate and the phone number is not working. I'll get my money back through Amazon but avoid unless you just want to give your money away.
DO NOT ORDER FROM!! 0 OUT OF 5!! SCAM COMPANY!! AFTER BEING TOLD MY ORDER WAS SHIPPED AND I WOULD RECEIVE IT FROM 1 TO 6 DAYS....I WAITED 2 WEEKS AND SENT THEM 2 EMAILS...CALLED. ...NO RESPONSE. DAY 21 RECEIVED MY CHARGE CARD WITH THEIR CHARGE ON IT. EMAILED THEM AGAIN WITHOUT A RESPONSE. THEN CALLED MY CREDIT CARD COMPANY TO DISPUTE CHARGES DUE TO NOT RECEIVING ORDER. AFTER I EMAILED COMPANY TO REPORT DISPUTE OF CHARGES...I THEN RECEIVED COMMUNICATION. ALSO CONTACTING BBB....DO NOT USE
My order was out of stock and they didn't bother to notify me so they cancelled my order refunded the purchase price but still charged me for shipping of something I didn't receive
They have very good pricing compared to other retailers. They give you free samples in case that you want to try it before buying. Just make sure that you do your own research online and go to the store with the list of the items that you are planning to purchase. Sometimes they have some representative or kids that have no clue on what they are selling. I’m not going to score them low because of that, but sometimes you would like some suggestions on some other products (Similar of what your buying) that are selling well.
I placed an order with Speedy supplements and received it within 4 business days which was nice, however they sent the wrong product! I called and waited to talk to someone in customer service for 30 minutes....when someone finally came on the phone I could barely understand what he was saying and he was rushing me to get off the phone. He told me I needed to ship it back.......which was $6 btw and write a note explaining what had happen.... I have never experienced this with another company and hopefully they send the correct product this time which will take another 2 weeks because they wont ship my product before receiving the one I sent back. I will never be using speedy health supplements again.
Well, I placed and paid for my order two weeks ago and I still haven't received my supplements. Lame! Speedy Health Supplements might be the cheapest vendor online, but it's also the slowest! You know what they say? Cheap means cheap.