We've used Sears Appliance Repair services for the last 5 years, since having them replace our dead home AC system a few years ago, and (more recently), replacing the aging furnace in our home as well.We purchased 5-year Master Protection Agreements for each unit, and are thankful that we did, as we had a lot of trouble at first with the new AC system losing refrigerant for a while, at least until one of the Sears technicians finally located the source of the leak and got it repaired for good. (Seems the new condenser unit came to us from the factory with a defective valve).We also just had our first annual Sears complimentary furnace check-up and free filter replacement just last week.The bottom line here is that every Sears technician that has come out has been great, but two of them REALLY stood out, as going "above-and-beyond" on every service visit! We could not recommend Sears Service any higher! Our experience with their customer service desk has been just as great!
2151 Salvio St, Ste A-2 #109Concord, CA 94520
From Business: We know appliances. From a reach-in refrigerator at a bodega to a walk-in freezer at a fast-food restaurant, our repair technicians have worked on just about anyt…
6843 Dublin BlvdDublin, CA 94568
From Business: *Widest Selection - Fair Prices - Knowledgeable Staff *Experienced, Professional Counter Help *Open Saturday to Assist with Troubleshooting *Do It Yourself Applia…
6843 Dublin BlvdDublin, CA 94568
From Business: Since 1963, APD Appliance Parts Distributor has been offering quality appliance parts to satisfied customers in San Francisco Bay Area. Whether you’re looking for…
Scheduling the appointment was quick and easy. Repairman was 90 minutes outside the scheduled window, though, and when he left my floating linoleum was left with a bubble we are going to have to maneuver out. BUT the fact that he got the refrigerator quieted after 11 months of noise, I can overlook the issues.
Sears Service was outstanding. They arrived within the window time and went over the entire problem. They explained the next steps and set me up for a follower up appointment. They shipped the piece to my house and repair person showed up on time and fixed my dryerThanks SearsDanielle
Repairman was running behind but that was ok with me. I still had shopping to do. Came in and explain how I can maintain the life of my dryer and was out in a half hour. Sears is my store for shopping for appliances and servicing of them!
We bought our washer and dryer from Stewart's. They matched prices and gave us a fast delivery. We also had our refrigerator repaired. They came out the same day and fixed it. My Mom and Dad have shopped there for years. Thanks guys.
the guys who fix my range he is great give him 5 star. but the scheduling for appointment it suck give the 1 star I have to wait almost two months cause the first one tech got sick and they don't bother to call us.
I always go there for parts. I try to repair as much as I can myself. They have given me helpful advise and have on hand what I've needed most of the time. I have had to order a few times and it was pretty quick.
Very good service. The repairman called before he came telling me what time he would be at my house, came on time, was very couteous, did the workand let me know everything was fine. good job.
Scheduling was quick and at our convenience, the technician was very nice and through, would definitely use them again and recommend them
David was awesome He was overbooked so that made him late but he fixed it better than all repair men and women who fixed it before.