Shondra is very professional very kind cares a great deal about her shop,so if the lady who used "w t f" about her daughters washed hair did not like the job if she mentioned it to her she would have taken care to her satisfaction. I also wash the moms mouth out with strong shampoo! Zip it mom !
Spent $300 on weave from Tye Garcia couple weeks later braids falling out. Beware! She has NO cosmetology license. Illegally doing hair.
During my initial trip to this location of Supercuts, I heard several of the employees using foul language and socializing with a friend of theirs who had dropped by - all while sitting in the lobby area.Haircut? Good. Experience? Bad.
I scheduled an appointment @ 3:30 for highlight's and at 6:00 P.M. and after two attemps to lighten my hair, I left almost in tears and a head full of white hair!The Lady who worked on me was a joke, un-trained and a complete loss on what or how to doing. She had me process with one 30 volume bleach for 1 hour then when that was not working washed that off only to put yet another 40 volume bleach on. Whit this I now had diffrent colors in my hair and my hair was burnt. And to make matter worse. she puled all my hair from this frosting cap which gave me 95% of highted hair and not what I wantedI was told it was closing time and that I'd have to come in at 10 AM in the morning when they opened and the Manager would fit this disaster. The girl who screwed this up, was not working but said she would come in and fixt it if need be, but the Manager knew what to do, I was crying and upset. I was worried about having to go to work on Monday looking like this. I returned the next morning at 10:00 A.M only to be refused service by the person I'd had been put with and it WAS NOT the manager. I waited 45 mins for them to call someone only to be told the girl that screwed this up was called and made aware of the problem and still refused to come fix my hair.I had to pay another salon (same company) to put a toner on my hair, but due to the fact I had so much bleach on my hair, my hair had turned a pink and red color. ( I'm normally a brown with blonde high light)There people don't know what they are doingUse Old Products on your hairAnd Don't give a you know what about the publicAnd LieI would totally stay away form this business period