What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1817 Auto Center DrAntioch, CA 94509
From Business: As an Allstate Agent in Antioch, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outs…
1103 Sunset DrAntioch, CA 94509
From Business: Antioch Automotive Service Center is a family-owned and operated automotive repair shop. Since opening our doors for business in 1960, we have served individuals …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
The auto body mechanics broke the latch to my hood, i picked my car up on 3/9/17 and I go out to look under my hood 3/13/17 and my hood would not open. I look underneath the latch to see if they forgot to hook it back up, and I see that the latch is broken in two. Mind you they never said to me that they broke it. They could of did the honorable thing and said that they broke it and that they were going to repair it, but no they chose not too. Either their going to fix it or I'm taking them to small claims court. Check your car from top to bottom, if you're forced to use the company due to your insurance company.
Mike was on time and was very professional. Fixed my issue in the agreed upon time frame. I would recommend him again.
I called Mike for an estimate to fix our car. He communicated clearly with me his fee structure, right up front. He came out the next day to look at our vehicle, which was parked in front of our house. After his initial diagnosis, we discussed his plan to fix the oil leak and the total cost. He said he never exceeds the total cost quoted and he mentioned he only charges for actual labor time spent and materials, so the total cost can be less than the original quote. He also informed me that he allows the customer to provide the parts, if desired. Mike purchased the parts and promptly installed them. He kept me informed and was easy to talk to. The repair was completed successfully, on time, on budget and not a drop of oil was spilled on the street. He even checked back with me a week later to make sure I was still a satisfied customer and I was! I will definitely call Mike the next time I have an automobile issue.
Honest, on time, skilled. Mike is a book of knowledge with autos. He fixed my problem and explained everything to me.
Worst service, Chris the service guy lied and said my alternator was bad needed to be replaced for $859 plus tax, I had it towed to another shop, it was just a bad battery. Chris even said the battery was good, Chris charged me $165 for this diagnostic and it was WRONG. Do not go here, they lie and cheat you out of money. Horrible people.
I developed a leak in the transmission of my 2004 BMW & took it to D&K.D&K told me they worked on BMWs & did transmission repair. Angel said they charge $95 for a diagnostics.D&K called me back & wanted to take the transmission out & replace it. I was told they don't work on transmissions. They just told me that the transmission leaked. I already knew this & could have guessed that I could just replace the transmission without taking it to D&K. They led me to believe that they were a transmission shop. They did no diagnostics. They lied. I told Angel that I would not pay the $95. Angel refused to give me the keys to my vehicle. He was totally unprofessional I had to call the police out there to their shop. These guys are the classic bait & switch scam. They will tell you that they do transmission repair & try to sell you something for more repair than your car actually may need. A rip off! Reporting them to the Bureau of Automotive RepairRobert D Rodriguez
This place encourage people not to call the cops or use insurance if a car accident occurs in front of dodge.thus making hit&runs,employees come out&estimate,give there "insurer opinion", choose who's at fault&intimidate the parties. On the clock too. They don't stay as witnesses,but will state what they witnessed"you were in the right, you were in the wrong" like it's that employees job to assess my insurance claim. Telling people they should not do the right thing like call the cops at the scene of accident . Bad employees. Bad.all around. They don't deserve one star.
Very bad experience buying a car from this dealer. He will never see my business again that's a promise. I cant even give this guy a 1 star
Justin and his crew are amazing. I have gone to them twice now with a third trip scheduled.So far I've had a tuneup on my classic car, and a motor Mount and trans mount on my daily driver. This is the only guy I'll let touch my cars anymore. Quality work and parts ensured that. Great prices, Great service, Honest work and great results. I couldn't recommend him more highly. A+ shop
Very upset, to upset right now to elaborate. They brook two different parts on my new car and will nor take ownership for it. I was told to tak re it to body shop to get repaired but it was going to be on me to pay for it. I can't believe the do not stand behind their work. After 3 Years of going to them to sevice my 2010 1500 dodge ram I will not be returning EVER. If anyone from Dodge cares my receipt says I am customer # 49841 unit #62823 and invoice 210333. The service manager was supposed to call me yesterday and never did so I am sure this will fall on Deaf ears as well.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.